‎Using Your System | SimpliSafe Support Home
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What is the difference between Home Mode and Away Mode?

SimpliSafe® Systems have three arming states - Off, Home, and Away. Learn more about the differences here

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Device and Sensor Settings

Each sensor has unique settings. Learn how to optimize your device settings in this helpful guide

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Securing Your SimpliSafe®

Protect your account like you protect your property with additional verification

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Featured Articles

How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
Alarm Texts for your SimpliSafe® System
How do I Activate Monitoring?
Updating Your Primary and Secondary Monitoring Contacts
When is my bill due, and can I change the due date?
Post Alarm Follow Up Communication
Smart Lock Series 2 Settings & Customizations
Upgrading Your Smart Lock to the Smart Lock Series 2
What is a Cross Zone Jurisdiction for Monitoring Permits?
Original SimpliSafe® Smoke Detector Installation Guide
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
How Does the Panic Button Respond During an Alarm
How to Remove Devices from the Original SimpliSafe® System
How to Improve Upload Speed?
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Glassbreak Sensor Offline
Where Should I Place My Base Station?
Original SimpliSafe® Keychain Remote Installation Guide
How do Monitoring Agents Respond During An Intruder Intervention Alarm?
Does the Smart Lock use the same PIN as my Keypad?
Enrolling Cameras Into SimpliSafe® Active Guard Outdoor Protection
Testing the Motion Sensor Gen 1
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
Change Temperature Sensor From Fahrenheit or Celsius
Outdoor Camera Mount Feels Loose or Not Sturdy
Where to Place the Carbon Monoxide Detector
What Does "Invalid Base Station Serial" Mean?
Outdoor Camera is not Live Streaming
What is Practice Mode?
How to Set Up Additional PINs for the Original SimpliSafe® System
Original SimpliSafe® Motion Sensor Installation Guide
What are the Wi-Fi upload speed requirements?
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
Why Can't I Use the SimpliSafe® Mobile App to Turn Off Life Safety Alarms?
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Outdoor Camera has a Blinking Blue Light