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What is the difference between Home Mode and Away Mode?

SimpliSafe® Systems have three arming states - Off, Home, and Away. Learn more about the differences here

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Device and Sensor Settings

Each sensor has unique settings. Learn how to optimize your device settings in this helpful guide

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Securing Your SimpliSafe®

Protect your account like you protect your property with additional verification

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Featured Articles

How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How to Set Up Arming Reminders
How can I see my Payment and Billing History?
How do I Activate Monitoring?
Alarm Texts for your SimpliSafe® System
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
How Does the Entry Sensor Respond During an Alarm
App Error: Your connection is not private
How to Find the MAC Address of a SimpliSafe® Device
Where to Place the Carbon Monoxide Detector
Why Can't I See All of My System Locations in the Mobile App?
What is a Cross Zone Jurisdiction for Monitoring Permits?
How to Set Up Additional PINs for the Original SimpliSafe® System
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
Low Sensitivity Error
How to Delete Facial Recognition History From SimpliSafe® Active Guard Outdoor Protection
Can SimpliCam® Wired Indoor Camera Be Moved After Installing It?
Original SimpliSafe® Glassbreak Sensor Installation Guide
Which Version of the Solar Panel do I Have?
Post Alarm Follow Up Communication
Too Many Motion Alerts From the Wireless Outdoor Security Camera
2-Step Verification for SimpliSafe® Accounts
Original SimpliSafe® Motion Sensor Installation Guide
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
Motion Sensor Gen 2 False Alarms
Testing the Motion Sensor Gen 1
Outdoor Camera is not Live Streaming
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
What Are the Business Features Included in the SimpliSafe® Mobile App?
Incomplete Recordings for Cameras
How do I reset or change my password for my SimpliSafe® account?
SimpliSafe® Protectors Program
What if Someone is Forcing me to put in my PIN on the PIN Pad?
If the Smart Lock Loses Power, Will I be Locked Out?
Pairing Your PIN Pad With the Smart Lock
Is SimpliSafe® available outside of the United States?
What Does "Invalid Base Station Serial" Mean?