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What is the difference between Home Mode and Away Mode?

SimpliSafe® Systems have three arming states - Off, Home, and Away. Learn more about the differences here

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Device and Sensor Settings

Each sensor has unique settings. Learn how to optimize your device settings in this helpful guide

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Securing Your SimpliSafe®

Protect your account like you protect your property with additional verification

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Featured Articles

How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
Alarm Texts for your SimpliSafe® System
How do I Activate Monitoring?
Updating Your Primary and Secondary Monitoring Contacts
When is my bill due, and can I change the due date?
Can SimpliCam® Wired Indoor Camera Be Moved After Installing It?
Motion Sensor Gen 2 False Alarms
What Are the Business Features Included in the SimpliSafe® Mobile App?
Original SimpliSafe® Glassbreak Sensor Installation Guide
Post Alarm Follow Up Communication
Why is my camera feed losing audio?
SimpliSafe® Beta
Smart Alarm Wireless Indoor Security Camera Settings & Customizations
Biometric Authentication for SimpliSafe® Accounts
Glassbreak Sensor Offline
What is a Cross Zone Jurisdiction for Monitoring Permits?
How to Find the MAC Address of a SimpliSafe® Device
Video Doorbell Pro Motion Detection
What are the Packages Offered for SimpliSafe® Security Systems?
My privacy shutter isn’t responding correctly
Original SimpliSafe® Motion Sensor Installation Guide
What Does "Invalid Base Station Serial" Mean?
Smart Lock Series 2 Settings & Customizations
Original SimpliSafe® Wireless Siren Installation Guide
Outdoor Camera is not Recording
Multi-Camera Live Streams Beta for Businesses
Enrolling Cameras Into SimpliSafe® Active Guard Outdoor Protection
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
Outdoor Camera is Detecting Motion too Late
Can't Initiate Live Stream From Within the SimpliSafe® App
How to Improve Upload Speed?
Which Version of the Solar Panel do I Have?
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Incomplete Recordings for Cameras
How many devices can I connect to the Base Station?
How do I Re-Enter Practice Mode?
Dark Mode for the SimpliSafe® Mobile App