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What is the difference between Home Mode and Away Mode?

SimpliSafe® Systems have three arming states - Off, Home, and Away. Learn more about the differences here

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Device and Sensor Settings

Each sensor has unique settings. Learn how to optimize your device settings in this helpful guide

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Securing Your SimpliSafe®

Protect your account like you protect your property with additional verification

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Featured Articles

How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How to Set Up Arming Reminders
How can I see my Payment and Billing History?
Alarm Texts for your SimpliSafe® System
How do I Activate Monitoring?
Updating Your Primary and Secondary Monitoring Contacts
When is my bill due, and can I change the due date?
SimpliSafe® Beta
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Camera Battery Usage and Signal Strength in the SimpliSafe® Mobile App
Post Alarm Follow Up Communication
How to Subscribe or Unsubscribe from SimpliSafe® Emails
How to Set Up Additional PINs for the Original SimpliSafe® System
2-Step Verification for SimpliSafe® Accounts
How to Find the MAC Address of a SimpliSafe® Device
Original SimpliSafe® Water Sensor Installation Guide
How to Tell if Your Third-Party Smoke and/or CO Detectors are Interconnected or Battery-Powered
App Error: Internet Not Found
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
How to Delete Facial Recognition History From SimpliSafe® Active Guard Outdoor Protection
Where to Place the Carbon Monoxide Detector
How to add the SimpliSafe® widget to your Smart Phone
How to Remove Devices from the Original SimpliSafe® System
Upgrading Your Smart Lock to the Smart Lock Series 2
How to Improve Upload Speed?
How to Create, Delete, or Modify a Familiar Face within the SimpliSafe® Mobile App
How do I Re-Enter Practice Mode?
Original SimpliSafe® Motion Sensor Installation Guide
Can SimpliCam® Wired Indoor Camera Be Moved After Installing It?
Video Doorbell Pro Motion Detection
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
Multi-Camera Live Streams Beta for Businesses
Original SimpliSafe® Glassbreak Sensor Installation Guide
Preventing False Alarms From the Smoke & Carbon Monoxide Detector
How to Activate App Control
Outdoor Camera is not Live Streaming
Original SimpliSafe® Smoke Detector Installation Guide
Motion Sensor Gen 2 False Alarms
Original SimpliSafe® Overview