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What is the difference between Home Mode and Away Mode?

SimpliSafe® Systems have three arming states - Off, Home, and Away. Learn more about the differences here

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Device and Sensor Settings

Each sensor has unique settings. Learn how to optimize your device settings in this helpful guide

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Securing Your SimpliSafe®

Protect your account like you protect your property with additional verification

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Featured Articles

How To Find or Change Your Safe Word
How to Set Up Arming Reminders
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
Alarm Texts for your SimpliSafe® System
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
Change Temperature Sensor From Fahrenheit or Celsius
App Error: Your connection is not private
Outdoor Camera has a Blinking Blue Light
Does the Smart Lock use the same PIN as my Keypad?
Post Alarm Follow Up Communication
How do I Re-Enter Practice Mode?
Why Can't I See All of My System Locations in the Mobile App?
App Error: Internet Not Found
Why Can't I Use the SimpliSafe® Mobile App to Turn Off Life Safety Alarms?
SimpliSafe® Beta
What is a Cross Zone Jurisdiction for Monitoring Permits?
Testing the Smoke Detector
My Doorbell Won't Ring
Scheduled Arming for Your SimpliSafe® System
Can't Initiate Live Stream From Within the SimpliSafe® App
Camera Does Not Detect People
Original SimpliSafe® Smoke Detector Installation Guide
How to Buy Additional Products, Sensors, or Cameras for your Existing SimpliSafe® System
How to Create, Delete, or Modify a Familiar Face within the SimpliSafe® Mobile App
Testing the Motion Sensor Gen 1
Smart Lock Series 2 Settings & Customizations
How to Remove Devices from the Original SimpliSafe® System
If the Smart Lock Loses Power, Will I be Locked Out?
How To Replace Panic Button Battery
How to Activate App Control
Why is my camera feed losing audio?
How to Find the MAC Address of a SimpliSafe® Device
What are the Packages Offered for SimpliSafe® Security Systems?
Multi-Camera Live Streams Beta for Businesses
Which Version of the Solar Panel do I Have?
Video Doorbell Pro Motion Detection
Outdoor Camera is not Live Streaming