System Audio Settings & Customizations
Updated
This article will walk you through making adjustments to your systems’ audio settings through the SimpliSafe Mobile App or Keypad.
Entry Sensor - Chime Volume
This setting adjusts the Base Station chime volume for when an Entry Sensor opens while the system is disarmed, or when the sensor is set ot “disabled”. This is defaulted to medium and can be set to off, low, medium, or high.
SimpliSafe® Mobile App:
Open the three-bar menu from the top left corner of the app
Select ‘My System’
Choose ‘General Settings’
Then select ‘Entry Sensor Chime’ and adjust the setting as needed
Keypad:
Select Menu
Choose ‘System Settings’
Select ‘Chime Volume’ and adjust the setting as needed
Entry Sensor - Voice Prompt*
Entry Sensor Alert enables your Base Station to announce the Entry Sensor by name whenever it is opened. For example, if you open the front door you might hear your Base Station reply with “Front Door Entry Sensor open” instead of the usual chime.
This feature is setup on a per sensor basis, so you can choose which Entry Sensors produce a Voice Prompt and which sensors produce a chime. Keep in mind that the voice prompt for Entry Sensors is only available for the preset list of sensor names. So if you have set a custom name for your sensor your Base Station may be unable to say the custom name of your Entry Sensor.
This feature can only be enabled through the SimpliSafe® Mobile App.
SimpliSafe® Mobile App:
Open the SimpliSafe® Mobile App on your phone or tablet
Navigate to the three-bar menu in the upper left corner of the app
Select My System
Tap on Device Settings
Choose your Entry Sensor that you would like to modify
Under Entry Sensor Alert, select Sensor Name Voice Prompt
Use the toggle to turn this feature on or off
Be sure to tap on Send to Base or Save to save your settings before exiting
Repeat for steps 5-8 for each sensor, as needed
*Please note: Entry Sensor Alert is only available to users subscribed to our Self-Monitoring with Camera Recordings or Fast Protect™ (formerly Interactive Monitoring) monitoring plans. If you do not see this feature available, please check your monitoring plan.
Doorbell - Chime Volume
This setting adjusts the Base Station chime volume for when your Video Doorbell Pro is rung. This is defaulted to medium and can be set to off, low, medium, or high through the SimpliSafe® Mobile App only.
SimpliSafe® Mobile App:
Open the three-bar menu from the top left corner of the app
Select ‘My System’
Choose ‘Camera Settings’
Tap on your Doorbell and then choose ‘Chime Volume’
Siren Volume
This setting adjusts the volume of the Base Station Siren in the event that an alarm sounds. This is defaulted to high and can be set to off, low, medium, or high through the SimpliSafe® Mobile App or Keypad.
SimpliSafe® Mobile App:
Open the three-bar menu from the top left corner of the app
Select ‘My System’
Choose ‘General Settings’
Scroll to Alarm Siren Volume and adjust the setting as needed
Keypad:
Select Menu
Choose ‘System Settings’
Select ‘Siren Volume’ and adjust the setting as needed
Voice Prompts
This sets the volume that the Base Station will announce any instructions or errors with. It is defaulted to medium and can be set to off, low, medium, or high through the SimpliSafe® Mobile App or Keypad.
SimpliSafe® Mobile App:
Open the three-bar menu from the top left corner of the app
Select ‘My System’
Choose ‘General Settings’
Scroll to Voice Prompts and adjust the setting as needed
Keypad:
Select Menu
Choose ‘System Settings’
Select ‘Voice Prompts’ and adjust the setting as needed
Siren Duration
This sets the length of time that your Base Station (and Auxillary Siren if you have them) will sound in the event of an alarm. The default for this setting is 4 minutes but it can be set between 30 seconds and 8 minutes through the SimpliSafe® App or Keypad.
SimpliSafe® Mobile App:
Open the three-bar menu from the top left corner of the app
Select ‘My System’
Choose ‘General Settings’
Scroll to Alarm Siren Duration and adjust the setting as needed
Keypad:
Select Menu
Choose ‘System Settings’
Select ‘Siren Duration’ and adjust the setting as needed