Recording Availability

With an active monitoring subscription, recordings will be stored in your account for 30 days. During these 30 days, you can download videos to your device to keep them there as long as you want, as well as allow the videos to be used for Video Verification in the event of an alarm.

Deleting Recordings

Recordings will be automatically deleted after 30 days. To manually delete recordings from your timeline:

1. Click on the event in your timeline so that the video preview expands

2. Click on the video preview to show the whole video

3. Beneath the video, you will see a list of all recordings

4. Tap the three-dot menu next to the recording you'd like to delete

5. Choose Delete Video