‎App Support | SimpliSafe Support Home

Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
Alarm Texts for your SimpliSafe® System
How do I Activate Monitoring?
Updating Your Primary and Secondary Monitoring Contacts
When is my bill due, and can I change the due date?
Original SimpliSafe® Glassbreak Sensor Installation Guide
Original SimpliSafe® Wireless Siren Installation Guide
App Error: Your connection is not private
Maximize the Battery Life of your Smart Alarm Wireless Indoor Security Camera
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Smart Lock Series 2 Settings & Customizations
How to Create, Delete, or Modify a Familiar Face within the SimpliSafe® Mobile App
Smart Alarm Wireless Indoor Security Camera Settings & Customizations
Post Alarm Follow Up Communication
Can SimpliCam® Wired Indoor Camera Be Moved After Installing It?
Does the Smart Lock use the same PIN as my Keypad?
Original SimpliSafe® Smoke Detector Installation Guide
Original SimpliSafe® Motion Sensor Installation Guide
SimpliSafe® Beta
How to Replace Smart Lock Series 2 Batteries
What is Practice Mode?
Video Doorbell Pro Motion Detection
Is SimpliSafe® available outside of the United States?
How to Tell if Your Third-Party Smoke and/or CO Detectors are Interconnected or Battery-Powered
Why Can't I Use the SimpliSafe® Mobile App to Turn Off Life Safety Alarms?
Why is my camera feed losing audio?
If the Smart Lock Loses Power, Will I be Locked Out?
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
Scheduled Arming for Your SimpliSafe® System
How do I track my order?
How To Change The Entry Sensor's Chime Volume
How to Buy Yard Signs, Window Decals, and Other Accessories
Receiving Your Gift Card from a SimpliSafe® Promotion or Offer
Pairing Your PIN Pad With the Smart Lock
How to Reset the Video Doorbell Pro
Exit and Entry Delay Settings & Customizations
Preventing False Alarms From the Smoke & Carbon Monoxide Detector