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I'm Moving, What Options do I have for my SimpliSafe® System?

We understand how stressful moving can be. We're here to help you understand your options for moving with SimpliSafe®

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Replacing My Base Station and Transfer Service to a New Base Station

There may be a point where you need to transfer service to a new Base Station. Follow along with our interactive transfer experience

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Packing and Moving Your SimpliSafe® Devices

Learn more about the best practices for moving with your SimpliSafe® System

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Featured Articles

How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
How to Set Up Arming Reminders
Alarm Texts for your SimpliSafe® System
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
SimpliSafe® Beta
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
How Does the Panic Button Respond During an Alarm
How to Subscribe or Unsubscribe from SimpliSafe® Emails
Maximize the Battery Life of your Smart Alarm Wireless Indoor Security Camera
Is SimpliSafe® available outside of the United States?
App Error: Your connection is not private
App Error: Internet Not Found
Original SimpliSafe® Wireless Siren Installation Guide
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
What Happens if I put in the wrong PIN on the PIN Pad?
Can SimpliCam® Wired Indoor Camera Be Moved After Installing It?
What is Practice Mode?
What Does "Invalid Base Station Serial" Mean?
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
Incomplete Recordings for Cameras
Why Can't I Use the SimpliSafe® Mobile App to Turn Off Life Safety Alarms?
2-Step Verification for SimpliSafe® Accounts
How many devices can I connect to the Base Station?
Original SimpliSafe® Glassbreak Sensor Installation Guide
Testing the Smoke Detector
Extra Siren Batteries are Dying Quickly
Outdoor Camera Mount Feels Loose or Not Sturdy
Original SimpliSafe® Water Sensor Installation Guide
Upgrading Your Smart Lock to the Smart Lock Series 2
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
What Are the Business Features Included in the SimpliSafe® Mobile App?
How to Improve Upload Speed?
Too Many Motion Alerts From the Wireless Outdoor Security Camera
Multi-Camera Live Streams Beta for Businesses
Can't Initiate Live Stream From Within the SimpliSafe® App
How to Delete Facial Recognition History From SimpliSafe® Active Guard Outdoor Protection