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I'm Moving, What Options do I have for my SimpliSafe® System?

We understand how stressful moving can be. We're here to help you understand your options for moving with SimpliSafe®

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Replacing My Base Station and Transfer Service to a New Base Station

There may be a point where you need to transfer service to a new Base Station. Follow along with our interactive transfer experience

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Packing and Moving Your SimpliSafe® Devices

Learn more about the best practices for moving with your SimpliSafe® System

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Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
How do I Activate Monitoring?
Alarm Texts for your SimpliSafe® System
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
Original SimpliSafe® Keychain Remote Installation Guide
How do Monitoring Agents Respond During An Intruder Intervention Alarm?
2-Step Verification for SimpliSafe® Accounts
How to Delete Facial Recognition History From SimpliSafe® Active Guard Outdoor Protection
What Happens if I put in the wrong PIN on the PIN Pad?
Smart Lock Series 2 Settings & Customizations
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
How To Replace Panic Button Battery
How To Check The Firmware Version of SimpliSafe® Devices
Incomplete Recordings for Cameras
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
Outdoor Camera is Detecting Motion too Late
What is a Cross Zone Jurisdiction for Monitoring Permits?
Original SimpliSafe® Water Sensor Installation Guide
Pairing Your PIN Pad With the Smart Lock
How many devices can I connect to the Base Station?
How to Replace Smart Lock Series 2 Batteries
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
Does the Smart Lock use the same PIN as my Keypad?
Smart Alarm Wireless Indoor Security Camera Settings & Customizations
Video Doorbell Pro Motion Detection
Original SimpliSafe® Glassbreak Sensor Installation Guide
What Are the Business Features Included in the SimpliSafe® Mobile App?
SimpliSafe® Beta
If the Smart Lock Loses Power, Will I be Locked Out?
Motion Sensor Gen 1 Offline
How Does the Entry Sensor Respond During an Alarm
Low Sensitivity Error
Why is my camera feed losing audio?
Change Temperature Sensor From Fahrenheit or Celsius
App Error: Your connection is not private
Where to Place the Carbon Monoxide Detector