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I'm Moving, What Options do I have for my SimpliSafe® System?

We understand how stressful moving can be. We're here to help you understand your options for moving with SimpliSafe®

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Replacing My Base Station and Transfer Service to a New Base Station

There may be a point where you need to transfer service to a new Base Station. Follow along with our interactive transfer experience

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Packing and Moving Your SimpliSafe® Devices

Learn more about the best practices for moving with your SimpliSafe® System

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Featured Articles

How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
Alarm Texts for your SimpliSafe® System
How do I Activate Monitoring?
Updating Your Primary and Secondary Monitoring Contacts
When is my bill due, and can I change the due date?
Original SimpliSafe® Wireless Siren Installation Guide
Post Alarm Follow Up Communication
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
Multi-Camera Live Streams Beta for Businesses
How to Remove Devices from the Original SimpliSafe® System
Original SimpliSafe® Water Sensor Installation Guide
How to Activate App Control
What is a Cross Zone Jurisdiction for Monitoring Permits?
Extra Siren Batteries are Dying Quickly
Maximize the Battery Life of your Smart Alarm Wireless Indoor Security Camera
How to Delete Facial Recognition History From SimpliSafe® Active Guard Outdoor Protection
How to Find the MAC Address of a SimpliSafe® Device
Scheduled Arming for Your SimpliSafe® System
Can SimpliCam® Wired Indoor Camera Be Moved After Installing It?
How To Set Up or Delete A Custom PIN
Can't Initiate Live Stream From Within the SimpliSafe® App
How to Replace the PIN Pad Batteries for Smart Lock
Motion Sensor Gen 2 False Alarms
Additional User Access for Businesses
How to Create, Delete, or Modify a Familiar Face within the SimpliSafe® Mobile App
Original SimpliSafe® Overview
What Does "Invalid Base Station Serial" Mean?
How to add the SimpliSafe® widget to your Smart Phone
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Glassbreak Sensor Offline
Low Sensitivity Error
What Are the Business Features Included in the SimpliSafe® Mobile App?
Incomplete Recordings for Cameras
Where to Place the Carbon Monoxide Detector
Outdoor Camera is Detecting Motion too Late
Panic Button Not Responding
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup