‎Alarm Events & Monitoring | SimpliSafe Support Home

Featured Articles

How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
Alarm Texts for your SimpliSafe® System
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
Dark Mode for the SimpliSafe® Mobile App
Can't Initiate Live Stream From Within the SimpliSafe® App
Not Receiving Push Notifications on my Smart Phone for Original SimpliSafe®
Why Can't I See All of My System Locations in the Mobile App?
SimpliSafe® Beta
What is a Cross Zone Jurisdiction for Monitoring Permits?
Testing the Motion Sensor Gen 1
Does the Smart Lock use the same PIN as my Keypad?
How Does the Panic Button Respond During an Alarm
Post Alarm Follow Up Communication
How to Tell if Your Third-Party Smoke and/or CO Detectors are Interconnected or Battery-Powered
How do Monitoring Agents Respond During An Intruder Intervention Alarm?
What Does "Invalid Base Station Serial" Mean?
How to Create, Delete, or Modify a Familiar Face within the SimpliSafe® Mobile App
How to use Two-Way Audio for Cameras
How do I reset or change my password for my SimpliSafe® account?
How to add the SimpliSafe® widget to your Smart Phone
Incomplete Recordings for Cameras
Original SimpliSafe® Overview
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Where to Place the Carbon Monoxide Detector
Motion Sensor Gen 2 Not Detecting Motion
Motion Sensor Gen 2 False Alarms
My Doorbell Won't Ring
Why Can't I Use the SimpliSafe® Mobile App to Turn Off Life Safety Alarms?
Original SimpliSafe® Water Sensor Installation Guide
Multi-Camera Live Streams Beta for Businesses
App Error: Your connection is not private
Outdoor Security Camera Series 2 Flashing Yellow During Setup
How to Delete Facial Recognition History From SimpliSafe® Active Guard Outdoor Protection
What Happens if I put in the wrong PIN on the PIN Pad?
How to Replace Smart Lock Series 2 Batteries