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How do I track my order?

Made a purchase? Learn where you can track your order by clicking here.

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SimpliSafe® Product Warranty

We stand by our products and services, and offer a generous warranty on all SimpliSafe purchases.

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SimpliSafe® Return Policy

Try it. Test it. Love it or return it! Try SimpliSafe in your home for 60 days - risk free!

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Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
Alarm Texts for your SimpliSafe® System
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
Original SimpliSafe® Wireless Siren Installation Guide
Post Alarm Follow Up Communication
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
Multi-Camera Live Streams Beta for Businesses
Original SimpliSafe® Water Sensor Installation Guide
How to Activate App Control
What is a Cross Zone Jurisdiction for Monitoring Permits?
Extra Siren Batteries are Dying Quickly
Maximize the Battery Life of your Smart Alarm Wireless Indoor Security Camera
How to Delete Facial Recognition History From SimpliSafe® Active Guard Outdoor Protection
How to Find the MAC Address of a SimpliSafe® Device
Scheduled Arming for Your SimpliSafe® System
Can SimpliCam® Wired Indoor Camera Be Moved After Installing It?
Can't Initiate Live Stream From Within the SimpliSafe® App
Motion Sensor Gen 2 False Alarms
How to Create, Delete, or Modify a Familiar Face within the SimpliSafe® Mobile App
How to add the SimpliSafe® widget to your Smart Phone
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Glassbreak Sensor Offline
Low Sensitivity Error
What Are the Business Features Included in the SimpliSafe® Mobile App?
Incomplete Recordings for Cameras
Where to Place the Carbon Monoxide Detector
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
Too Many Motion Alerts From the Wireless Outdoor Security Camera
How to Improve Upload Speed?
Why Can't I Use the SimpliSafe® Mobile App to Turn Off Life Safety Alarms?
How do I Re-Enter Practice Mode?
How To Replace Panic Button Battery
Is SimpliSafe® available outside of the United States?
Original SimpliSafe® Keychain Remote Installation Guide
What is Practice Mode?