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How do I track my order?

Made a purchase? Learn where you can track your order by clicking here.

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SimpliSafe® Product Warranty

We stand by our products and services, and offer a generous warranty on all SimpliSafe purchases.

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SimpliSafe® Return Policy

Try it. Test it. Love it or return it! Try SimpliSafe in your home for 60 days - risk free!

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Featured Articles

How to Set Up Arming Reminders
How can I see my Payment and Billing History?
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How do I Activate Monitoring?
Alarm Texts for your SimpliSafe® System
Updating Your Primary and Secondary Monitoring Contacts
When is my bill due, and can I change the due date?
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Outdoor Security Camera Series 2 Flashing Yellow During Setup
How to Improve Upload Speed?
If the Smart Lock Loses Power, Will I be Locked Out?
Original SimpliSafe® Glassbreak Sensor Installation Guide
How to Tell if Your Third-Party Smoke and/or CO Detectors are Interconnected or Battery-Powered
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
Change Temperature Sensor From Fahrenheit or Celsius
Outdoor Camera has a Blinking Blue Light
App Error: Your connection is not private
How to Find the MAC Address of a SimpliSafe® Device
Original SimpliSafe® Water Sensor Installation Guide
Testing the Motion Sensor Gen 1
Outdoor Camera Mount Feels Loose or Not Sturdy
What are the Wi-Fi upload speed requirements?
How To Check The Firmware Version of SimpliSafe® Devices
SimpliSafe® Beta
Dark Mode for the SimpliSafe® Mobile App
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
How to Subscribe or Unsubscribe from SimpliSafe® Emails
Original SimpliSafe® Keychain Remote Installation Guide
Enrolling Cameras Into SimpliSafe® Active Guard Outdoor Protection
Smart Alarm Wireless Indoor Security Camera Settings & Customizations
Camera Motion Detection by System Arming State
How to Set Up Additional PINs for the Original SimpliSafe® System
Maximize the Battery Life of your Smart Alarm Wireless Indoor Security Camera
How to Create, Delete, or Modify a Familiar Face within the SimpliSafe® Mobile App
SimpliSafe® Protectors Program
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
Incomplete Recordings for Cameras
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
Outdoor Camera Power Cable Overview and Installation Guide