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How do I track my order?

Made a purchase? Learn where you can track your order by clicking here.

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SimpliSafe® Product Warranty

We stand by our products and services, and offer a generous warranty on all SimpliSafe purchases.

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SimpliSafe® Return Policy

Try it. Test it. Love it or return it! Try SimpliSafe in your home for 60 days - risk free!

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Featured Articles

How To Find or Change Your Safe Word
How to Set Up Arming Reminders
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
Alarm Texts for your SimpliSafe® System
How do I Activate Monitoring?
Updating Your Primary and Secondary Monitoring Contacts
When is my bill due, and can I change the due date?
Change Temperature Sensor From Fahrenheit or Celsius
Dark Mode for the SimpliSafe® Mobile App
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Outdoor Camera Mount Feels Loose or Not Sturdy
What is a Cross Zone Jurisdiction for Monitoring Permits?
SimpliSafe® Beta
Post Alarm Follow Up Communication
Maximize the Battery Life of your Smart Alarm Wireless Indoor Security Camera
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
Which Version of the Solar Panel do I Have?
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
What Are the Business Features Included in the SimpliSafe® Mobile App?
Camera Motion Detection by System Arming State
Biometric Authentication for SimpliSafe® Accounts
Original SimpliSafe® Smoke Detector Installation Guide
Outdoor Camera is not Live Streaming
How to Subscribe or Unsubscribe from SimpliSafe® Emails
Original SimpliSafe® Glassbreak Sensor Installation Guide
App Error: Internet Not Found
Camera Does Not Detect People
Using Motion Sensors with Pets
If the Smart Lock Loses Power, Will I be Locked Out?
Testing the Smoke Detector
Where to Place the Carbon Monoxide Detector
Original SimpliSafe® Wireless Siren Installation Guide
Preventing False Alarms From the Smoke & Carbon Monoxide Detector
How To Replace Water Sensor Battery
Additional User Access for Businesses
How to Replace the PIN Pad Batteries for Smart Lock
Testing the Motion Sensor Gen 1
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
Low Sensitivity Error