‎Wi-Fi Troubleshooting | SimpliSafe Support Home

Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
How do I Activate Monitoring?
Alarm Texts for your SimpliSafe® System
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
Original SimpliSafe® Smoke Detector Installation Guide
Dark Mode for the SimpliSafe® Mobile App
Post Alarm Follow Up Communication
Where to Place the Carbon Monoxide Detector
How to Delete Facial Recognition History From SimpliSafe® Active Guard Outdoor Protection
Multi-Camera Live Streams Beta for Businesses
Can't Initiate Live Stream From Within the SimpliSafe® App
2-Step Verification for SimpliSafe® Accounts
What is a Cross Zone Jurisdiction for Monitoring Permits?
Outdoor Camera is not Live Streaming
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
Video Doorbell Pro Requirements
Testing the Motion Sensor Gen 1
Too Many Motion Alerts From the Wireless Outdoor Security Camera
How to Remove Devices from the Original SimpliSafe® System
Why Can't I Use the SimpliSafe® Mobile App to Turn Off Life Safety Alarms?
Smart Lock Series 2 Settings & Customizations
Change Temperature Sensor From Fahrenheit or Celsius
How to Improve Upload Speed?
How to Rename a SimpliSafe® Device
Panic Button Not Responding
How to Tell if Your Third-Party Smoke and/or CO Detectors are Interconnected or Battery-Powered
Glassbreak Sensor Offline
How to use Two-Way Audio for Cameras
Original SimpliSafe® Motion Sensor Installation Guide
How to add the SimpliSafe® widget to your Smart Phone
What if Someone is Forcing me to put in my PIN on the PIN Pad?
Which Version of the Solar Panel do I Have?
How to Set Up Additional PINs for the Original SimpliSafe® System
Does the Smart Lock use the same PIN as my Keypad?
How To Check The Firmware Version of SimpliSafe® Devices
Video Doorbell Pro Motion Detection