‎How to Remove Sensors From A SimpliSafe® System | SimpliSafe Support Home

How to Remove Sensors From A SimpliSafe® System


The Keypad armed to Home Mode.

Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Gen 3 SimpliSafe system. If you purchased a system in 2017 or earlier, you have the Original SimpliSafe. Click here to view the article about the Original SimpliSafe. If you're not certain which system you have, you can tell the difference here.

To remove a Sensor from your system using the SimpliSafe® mobile app:

  1. Navigate to the “My System” gear on the bottom of the screen.

  2. Choose “Device Settings”.

  3. Scroll down to your Sensor and tap on which one you want to remove.

  4. At the bottom of this page, press the "X Remove Device" text.

To remove a sensor from your system using the Keypad:

  1. Open the Menu on your Keypad and enter your Master PIN.

  2. Select “Devices” and navigate to the device you’d like to remove. Select it with the right arrow.

  3. Scroll to the bottom of the sensor’s listed settings and select “Remove”. Confirm the removal with the right arrow.

  4. Press “Off” to exit the menu.