‎Request a Replacement Setup Guide | SimpliSafe Help Center
IMPORTANT: For systems purchased before 2020, you may lose connection to professional monitoring as of 12/31/22 if your Base Station 2G cellular module is not upgraded. Call us or check your SimpliSafe app Overview screen to see if your system is affected.

Request a Replacement Setup Guide


If you’ve lost your Setup Guide or would like a digital copy, you can find a list of them to download here. If you would prefer a physical copy of one of these guides, please contact our support team and they will have one sent out to you. Support is available every day of the week from 8 a.m. to Midnight ET, and can be reached by calling 1-800-297-1605.