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How to update your payment method

Learn how to update your payment and account information from the SimpliSafe® App or Online Account

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How do I Change my Monitoring Plan?

Upgrade your plan at any time within the SimpliSafe® App or Online Account

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Monitoring Plans and Features

Choose your plan and get 24/7 professional monitoring services for peace of mind

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Featured Articles

How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
How do I Activate Monitoring?
Alarm Texts for your SimpliSafe® System
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
Dark Mode for the SimpliSafe® Mobile App
Can't Initiate Live Stream From Within the SimpliSafe® App
Can SimpliCam® Wired Indoor Camera Be Moved After Installing It?
Why Can't I Use the SimpliSafe® Mobile App to Turn Off Life Safety Alarms?
Original SimpliSafe® Water Sensor Installation Guide
If the Smart Lock Loses Power, Will I be Locked Out?
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
Smart Lock Series 2 Settings & Customizations
How to Set Up Additional PINs for the Original SimpliSafe® System
Original SimpliSafe® Smoke Detector Installation Guide
Maximize the Battery Life of your Smart Alarm Wireless Indoor Security Camera
Why is my camera feed losing audio?
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
What is a Cross Zone Jurisdiction for Monitoring Permits?
Testing the Motion Sensor Gen 1
Does the Smart Lock use the same PIN as my Keypad?
How Does the Panic Button Respond During an Alarm
Outdoor Camera Permanent Mount Overview and Installation Guide
Post Alarm Follow Up Communication
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
How to Create, Delete, or Modify a Familiar Face within the SimpliSafe® Mobile App
What if Someone is Forcing me to put in my PIN on the PIN Pad?
What Does "Invalid Base Station Serial" Mean?
Where to Place the Carbon Monoxide Detector
Outdoor Security Camera Series 2 Flashing Yellow During Setup
App Error: Internet Not Found
What Happens if I put in the wrong PIN on the PIN Pad?
How to Delete Facial Recognition History From SimpliSafe® Active Guard Outdoor Protection
Multi-Camera Live Streams Beta for Businesses
Original SimpliSafe® Keychain Remote Installation Guide
How to Remove Devices from the Original SimpliSafe® System
Video Doorbell Pro Motion Detection