It is recommended to use a soft, dry, lint-free cloth when cleaning any of your SimpliSafe® devices. 

Should you need to remove tough smudges or dirt from your Base Station or Sensors, you can dampen the cloth with a mild soap solution. Avoid using any chemicals, solvents (like isopropyl alcohol), or ammonia-based cleaners as they will damage the device.

To clean the lens of your camera products, use a microfiber lens cloth or lens cleaner. If you notice larger debris, gently blow away the larger particles or use a soft brush before wiping clean.

To clean your Smoke and/or CO Detector, we recommend removing the device from the wall or ceiling first. Then, remove a single battery from the device to ensure it is not receiving power. Once it’s powered down, you can use a soft bristle brush attachment for your vacuum cleaner to remove the dust and debris that has built up inside the detector. Never use water-based products to clean the Smoke and/or CO Detector - as this can damage the device.