​It is recommended to use a soft, dry, lint-free cloth when cleaning any of your SimpliSafe devices. ​

​Should you need to remove tough smudges or dirt, you can dampen the cloth with a mild soap solution. Avoid using any chemicals, solvents (like isopropyl alcohol), or ammonia-based cleaners as they will damage the device.​

​To clean the lens of your camera products, use a microfiber lens cloth or lens cleaner. If you notice larger debris, gently blow away the larger particles or use a soft brush before wiping clean.​