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How do I track my order?

Made a purchase? Learn where you can track your order by clicking here.

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SimpliSafe® Product Warranty

We stand by our products and services, and offer a generous warranty on all SimpliSafe purchases.

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SimpliSafe® Return Policy

Try it. Test it. Love it or return it! Try SimpliSafe in your home for 60 days - risk free!

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Featured Articles

What is the Difference Between Home Mode and Away Mode?
How to Set Up Arming Reminders
How can I see my Payment and Billing History?
How To Find or Change Your Safe Word
How do I Activate Monitoring?
Alarm Texts for your SimpliSafe® System
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
Original SimpliSafe® Wireless Siren Installation Guide
Why is my camera feed losing audio?
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
Where to Place the Carbon Monoxide Detector
Can't Initiate Live Stream From Within the SimpliSafe® App
How Does the Entry Sensor Respond During an Alarm
If the Smart Lock Loses Power, Will I be Locked Out?
Change Temperature Sensor From Fahrenheit or Celsius
How do I Re-Enter Practice Mode?
Testing the Smoke Detector
Testing the Motion Sensor Gen 1
Extra Siren Batteries are Dying Quickly
What is a Cross Zone Jurisdiction for Monitoring Permits?
Multi-Factor Authentication (MFA) for SimpliSafe® Accounts
Not Receiving Push Notifications on my Smart Phone for Original SimpliSafe®
Why Can't I See All of My System Locations in the Mobile App?
Glassbreak Sensor Offline
Smart Alarm Wireless Indoor Security Camera Settings & Customizations
Panic Button Not Responding
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
SimpliSafe® Beta
Outdoor Security Camera Series 2 Flashing Yellow During Setup
App Error: Your connection is not private
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
How to Delete Facial Recognition History From SimpliSafe® Active Guard Outdoor Protection
Camera Motion Detection by System Arming State
Video Doorbell Pro Motion Detection
What Are the Business Features Included in the SimpliSafe® Mobile App?
What are the Wi-Fi upload speed requirements?
Which Version of the Solar Panel do I Have?
How to use Two-Way Audio for Cameras
How Does the Panic Button Respond During an Alarm