Test SimpliSafe® in your home for 60 days. Your system arrives ready to work—no drilling or tools are needed. If you aren't 100% satisfied, return it for a full refund (we'll even pay return shipping). 

We can only accept returns purchased directly from the SimpliSafe® website or with the assistance of a SimpliSafe® representative. Products purchased from our retail partners or other online sellers will need to be returned through that same point of sale.

As long as you are within the 60-day return window from when the products are received, a member of our support team can create a prepaid shipping label with which you can send back any equipment necessary. Once our warehouse has received your return, please allow 5-7 business days for processing before a refund is issued.

If you need to return your equipment for a refund, please have your order number ready and contact our support team.