How to Subscribe or Unsubscribe from SimpliSafe® Emails
customize your settings
Updated
, by alexandria_c
There are two types of emails you may receive from SimpliSafe®; Email Alerts and Marketing Emails. Email Alerts are system notifications sent to you via email so you can always stay up to date with alarm events, device status, and more. Marketing emails may include our newsletter, offers or incentives for purchasing new equipment to expand your system.
Email Alerts send a notification to a designated email regarding alarm status, general activity such as the system’s armed state, and system warnings.
To Subscribe to Email Alerts for your System
Open the SimpliSafe® App on your phone or tablet
Choose My System from the bottom navigation bar
Select Notification Settings
Tap on Email Notifications
From here you can add a new recipient or manage your existing subscription
To Unsubscribe from Email Alerts for your System
Open the SimpliSafe® App on your phone or tablet
Choose My System from the bottom navigation bar
Select Notification Settings
Tap on Email Notifications
Select the recipient you wish to manage
From here you can adjust the alerts or delete the recipient to stop receiving notifications entirely
Marketing emails may include our newsletter, or offers and incentives for purchasing new equipment to expand your system.
