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How to update your payment method

Learn how to update your payment and account information from the SimpliSafe® App or Online Account

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How do I Change my Monitoring Plan?

Upgrade your plan at any time within the SimpliSafe® App or Online Account

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Monitoring Plans and Features

Choose your plan and get 24/7 professional monitoring services for peace of mind

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Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
Alarm Texts for your SimpliSafe® System
How do I Activate Monitoring?
Updating Your Primary and Secondary Monitoring Contacts
When is my bill due, and can I change the due date?
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Incomplete Recordings for Cameras
Original SimpliSafe® Wireless Siren Installation Guide
How Does the Panic Button Respond During an Alarm
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
How to add the SimpliSafe® widget to your Smart Phone
Dark Mode for the SimpliSafe® Mobile App
How do I Re-Enter Practice Mode?
How to Tell if Your Third-Party Smoke and/or CO Detectors are Interconnected or Battery-Powered
Original SimpliSafe® Glassbreak Sensor Installation Guide
SimpliSafe® Beta
My privacy shutter isn’t responding correctly
How to Rename a SimpliSafe® Device
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
Smart Alarm Wireless Indoor Security Camera Settings & Customizations
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
Glassbreak Sensor Offline
Motion Sensor Gen 1 Offline
Can SimpliCam® Wired Indoor Camera Be Moved After Installing It?
How to Replace Smart Lock Series 2 Batteries
How do Monitoring Agents Respond During An Intruder Intervention Alarm?
Why Can't I See All of My System Locations in the Mobile App?
Setting Up A New PIN
Additional User Access for Businesses
Video Doorbell Pro Motion Detection
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
Which Version of the Solar Panel do I Have?
How do I reset or change my password for my SimpliSafe® account?
Outdoor Camera has a Blinking Blue Light
Original SimpliSafe® Motion Sensor Installation Guide
How to Subscribe or Unsubscribe from SimpliSafe® Emails
Change Temperature Sensor From Fahrenheit or Celsius