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I'm experiencing the same annoying problem as reported by others above.  I've had the unit and system in place in our home for about two years, but recently this behavior has begun.   At random times, the base unit will begin repeating that tune: a rapid F#, D, E (sorry - I'm the con

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I am not sure but ever since the new update my system did, the wifi network never recconects to it anymre, and when I do, it disconnects from the network within a few hours, has anyone had this issue? things I have done: Rebooted wifi router countless of times System is about 4-6 feet from main

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Hello Community, This thread was initially created as a gathering point for our Community’s feedback regarding the performance of the Wireless Outdoor Camera. Since then, our engineering team has been working hard and making significant improvements, making your Outdoor Cams faster and more reliabl

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My base station keeps beeping consistently. I can't see anything wrong in the dashboard or via the keypad. Here is a video: https://www.dropbox.com/scl/fi/u79c3lm4pqzg8wl45d7s0/IMG_1994.MP4?rlkey=yo3yohuy5ay16712qajjq5cva&dl=0 Any ideas? Thx!

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My cell (only) continues to show me that there is a Firmware update available, but after 20+ attempts, the updates continuously fail. I've replaced the batteries in the keypad and unplugged the base as other posts had suggested, but still unable to update.  When I try to update through the key

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​My outdoor camera has stopped providing a live view. It says waking up, then connecting and then it just gets stuck on the launching live view message before telling me it is not connected to the network. It is connected to wi-Fi I’ve reinstalled it and reset it but still no live view. It detects m

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If you are subscribed to monitoring service, and if your Base Station is ever disconnected from WiFi, you will be sent a “WiFi Disconnected” warning notification to let you know. Of course, that warning message also means that your Base Station has switched over to the built-in cellular backup conne

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Hello - we've had a Simplisafe 2 system for awhile now. We received a low battery sensor error. We replaced the battery with a new CR-2032 Lithium 3V per article: https://support.simplisafe.com/hc/en-us/articles/360029801311-How-long-do-the-batteries-last-What-batteries-do-my-All-New-SimpliSafe

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Hi folks, There is a known issue where some Outdoor Cameras may become unresponsive after reconnecting or charging/swapping batteries. You may see the LED flashing blue - indicating that the unit is actively attempting to send data - but it isn't able to send recordings or allow livestreams. Firmw

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There is a known issue where at night, the Outdoor Camera's motion sensor may and initiate recordings repeatedly, without any confirmed (ongoing) triggers. Outdoor Camera Firmware Update 1.10.x has been rolling out, and it includes some fixes that may resolve this issue. You can check if your came

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Hello, How to change a battery in doorbell camera device? Thank You 

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Here’s what’s coming in 2.15: Fix for an issue where the Outdoor Camera may incorrectly report as offline, even though livestream and recordings are still available Fix for excessive low-battery notifications for the Motion Sensor Gen 2 Laying the groundwork for future releases Stability improv

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