How can I see my Payment and Billing History?

You can view your payment and billing history at any time by logging into your SimpliSafe® Online Account using the browser of your choice. Some permit and false alarm fine or fee invoices will not appear on the Web App using the steps below. If you require a copy of any permit fine or fee you don’t see listed, please contact permits@simplisafe.com. If you require a copy of a specific monitoring billing invoice, please reach out to our Support Team directly.

If you need to change your payment method, see this article for further instructions.

Using the SimpliSafe® Online Account

1. Login to your SimpliSafe® Online Account using the browser of your choice

2. Choose Manage Account from the upper left-hand corner of the screen. This can be found underneath your email address on the left-hand navigation menu

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If you do not see this navigation menu, ensure that you are using the SimpliSafe® Online Account and not the Mobile App.

3. On the Account page, scroll down until you see Monitoring Payments

4. From here you can select the invoice you wish to view by clicking on the invoice number

5. Additionally, you can use the page selector to the bottom right of the Monitoring Payments section to view older invoices

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