‎Installation Troubleshooting | SimpliSafe Support Home

Featured Articles

How to Set Up Arming Reminders
How can I see my Payment and Billing History?
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
Alarm Texts for your SimpliSafe® System
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
Post Alarm Follow Up Communication
Multi-Camera Live Streams Beta for Businesses
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
What is a Cross Zone Jurisdiction for Monitoring Permits?
How to Delete Facial Recognition History From SimpliSafe® Active Guard Outdoor Protection
Original SimpliSafe® Water Sensor Installation Guide
Where to Place the Carbon Monoxide Detector
How to Improve Upload Speed?
Why Can't I Use the SimpliSafe® Mobile App to Turn Off Life Safety Alarms?
Incomplete Recordings for Cameras
Low Sensitivity Error
Camera Motion Detection by System Arming State
What Are the Business Features Included in the SimpliSafe® Mobile App?
SimpliSafe® Beta
Outdoor Camera Mount Feels Loose or Not Sturdy
Can SimpliCam® Wired Indoor Camera Be Moved After Installing It?
Motion Sensor Gen 2 False Alarms
How to add the SimpliSafe® widget to your Smart Phone
Outdoor Security Camera Series 2 Flashing Yellow During Setup
What are the Wi-Fi upload speed requirements?
Why is my camera feed losing audio?
Sensor Name Announcement Audio Alert
Multi-Factor Authentication (MFA) for SimpliSafe® Accounts
Pairing Your PIN Pad With the Smart Lock
How To Change The Entry Sensor's Chime Volume
App Error: Internet Not Found
If the Smart Lock Loses Power, Will I be Locked Out?
What Happens if I put in the wrong PIN on the PIN Pad?
Biometric Authentication for SimpliSafe® Accounts
App Error: Your connection is not private
Smart Lock Series 2 Settings & Customizations
Camera Battery Usage and Signal Strength in the SimpliSafe® Mobile App