‎Installation Troubleshooting | SimpliSafe Support Home

Featured Articles

How to Set Up Arming Reminders
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
How To Find or Change Your Safe Word
Alarm Texts for your SimpliSafe® System
How do I Activate Monitoring?
Updating Your Primary and Secondary Monitoring Contacts
When is my bill due, and can I change the due date?
SimpliSafe® Beta
What Are the Business Features Included in the SimpliSafe® Mobile App?
Change Temperature Sensor From Fahrenheit or Celsius
How to Create, Delete, or Modify a Familiar Face within the SimpliSafe® Mobile App
Original SimpliSafe® Wireless Siren Installation Guide
Original SimpliSafe® Glassbreak Sensor Installation Guide
Original SimpliSafe® Water Sensor Installation Guide
App Error: Your connection is not private
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
Multi-Camera Live Streams Beta for Businesses
How to Subscribe or Unsubscribe from SimpliSafe® Emails
2-Step Verification for SimpliSafe® Accounts
How To Replace Panic Button Battery
What are the Packages Offered for SimpliSafe® Security Systems?
Not Receiving Push Notifications on my Smart Phone for Original SimpliSafe®
Original SimpliSafe® Smoke Detector Installation Guide
App Error: Internet Not Found
Original SimpliSafe® Keychain Remote Installation Guide
Additional User Access for Businesses
Testing the Motion Sensor Gen 1
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
How to Set Up Additional PINs for the Original SimpliSafe® System
Can SimpliCam® Wired Indoor Camera Be Moved After Installing It?
How to Tell if Your Third-Party Smoke and/or CO Detectors are Interconnected or Battery-Powered
How many devices can I connect to the Base Station?
Does the Smart Lock use the same PIN as my Keypad?
Extra Siren Batteries are Dying Quickly
Outdoor Camera is Detecting Motion too Late
Smart Alarm Wireless Indoor Security Camera Settings & Customizations
Is SimpliSafe® available outside of the United States?
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Biometric Authentication for SimpliSafe® Accounts