How do I reset or change my password for my SimpliSafe account?
Updated
If you forget your password you can always reset it through the forgot password link on the Login Screen. You will be prompted to enter the email associated with your account. Then you will be sent an email with the subject line Replacement login information for (your email) at SimpliSafe. Use the link in the email to reset your password. Once you have reset the password, return to the login to access your account.
In the mobile app:
Log in to the app using your current password, if you are not already
If you are not logged in to the app and do not know your password, tap Forgot Password
Follow the onscreen prompts to reset your password
Select the three bar menu icon at the top left ≡
Select Manage Account at the top of the menu
Select Password
Enter your current password in the top box, then enter your new password and confirm in the boxes below
Make sure to tap Save in the top right before exiting
In the Web app:
Log in to your online account
Select View Account
Select Change on the right side of your password
Enter your current password in the top box, then enter your new password and confirm in the boxes below