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Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
Alarm Texts for your SimpliSafe® System
How do I Activate Monitoring?
Updating Your Primary and Secondary Monitoring Contacts
When is my bill due, and can I change the due date?
How Does the Entry Sensor Respond During an Alarm
Where to Place the Carbon Monoxide Detector
What is a Cross Zone Jurisdiction for Monitoring Permits?
How to Delete Facial Recognition History From SimpliSafe® Active Guard Outdoor Protection
Can SimpliCam® Wired Indoor Camera Be Moved After Installing It?
Which Version of the Solar Panel do I Have?
2-Step Verification for SimpliSafe® Accounts
Motion Sensor Gen 2 False Alarms
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Incomplete Recordings for Cameras
What if Someone is Forcing me to put in my PIN on the PIN Pad?
Is SimpliSafe® available outside of the United States?
What Does "Invalid Base Station Serial" Mean?
Maximize the Battery Life of your Smart Alarm Wireless Indoor Security Camera
Dark Mode for the SimpliSafe® Mobile App
Does the Smart Lock use the same PIN as my Keypad?
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Multi-Camera Live Streams Beta for Businesses
How to Tell if Your Third-Party Smoke and/or CO Detectors are Interconnected or Battery-Powered
Biometric Authentication for SimpliSafe® Accounts
How to Create, Delete, or Modify a Familiar Face within the SimpliSafe® Mobile App
Original SimpliSafe® Keychain Remote Installation Guide
Why Can't I Use the SimpliSafe® Mobile App to Turn Off Life Safety Alarms?
Scheduled Arming for Your SimpliSafe® System
Glassbreak Sensor Offline
Key Fob Not Responding To Button Presses
Where Should I Place My Base Station?
How do I Re-Enter Practice Mode?
If the Smart Lock Loses Power, Will I be Locked Out?
Camera Battery Usage and Signal Strength in the SimpliSafe® Mobile App
Enrolling Cameras Into SimpliSafe® Active Guard Outdoor Protection
How many devices can I connect to the Base Station?