Where Should I Place My Base Station?

The Base Station should be placed in a centrally-located area within your home or business, and in an open space. It is recommended that the Base Station is elevated at least 3 feet off the ground on a non-dense surface (ideally glass or wood). 

The following floor plan illustrates the recommended placement for a Base Station within this layout. 

Placing your Base Station in a cabinet, closet, or on or around dense materials like granite, concrete, or metal can weaken its signal to other SimpliSafe® devices. This can lead to communication errors between the Base Station and your SimpliSafe® products, and cause the other devices to become unresponsive or go offline. If you are having trouble with your sensors, see this article for additional troubleshooting (opens in new tab).

Installing your Base Station next to devices that output a wireless signal, such as a router or TV, is also not recommended, as it can cause wireless interference and decrease the overall signal strength of the Base Station. If you need to install the Base Station near one of these devices, make sure that it is at least 3-5 feet away from them.