Getting Started
Get To Know Your System
Next Steps
Setting Up Your Base Station
Install your Base Station in a central location at your property
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What are the Monitoring Plan Options?
Choose your plan and get 24/7 professional monitoring services for peace of mind
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How do I Activate Monitoring?
Monitoring adds an extra layer of security to your property
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Professional Installation: OrderWork
What is Pro Setup by OrderWork?
Have a seasoned technician come and install your system
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How do I Purchase and Schedule my Pro Setup Service by OrderWork?
Learn more about purchasing and scheduling with OrderWork here
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Getting Ready for Your OrderWork Service Appointment
Everything you need to know to prepare you for your service appointment
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Manage Your Account
Take control of your account by learning how to set up PINs, change your monitoring plan, manage your billing, and more.
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App Specific Help and Guides
The SimpliSafe® Mobile App keeps you connected to your home, even when you’re away. Learn how to navigate the app and customize your system here.
Customize Your System
Installation Troubleshooting
We strive to make setting up your system a breeze. Running into an issue during setup? This section will walk you through solving any issues you may run into.
Troubleshoot an Issue