‎Installation Troubleshooting | SimpliSafe Support Home

Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
How do I Activate Monitoring?
Updating Your Emergency Monitoring Contacts
When is my bill due, and can I change the due date?
SimpliSafe® Excess Payback
Dark Mode for the SimpliSafe® Mobile App
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
My privacy shutter isn’t responding correctly.
How to add the SimpliSafe® widget to your Smart Phone
App Error: Your connection is not private
2-Step Verification for SimpliSafe® Accounts
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
Can't Initiate Live Stream From Within the SimpliSafe® App
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
Biometric Authentication for SimpliSafe® Accounts
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Video Doorbell Pro Motion Detection
What are the Wi-Fi upload speed requirements?
Why Can't I See All of My System Locations in the Mobile App?
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
What does the signal strength next to my camera in the app indicate?
Motion Sensor Gen 1 Offline
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
Outdoor Camera Mount Feels Loose or Not Sturdy
How to activate app control
How To Change The Entry Sensor's Chime Volume
Scheduled Arming for Your SimpliSafe® System
My Entry Sensor Will Not Pair to My System
How to Replace Motion Sensor Gen 2 Battery
How to Reset Your Smart Alarm Wireless Indoor Security Camera
Using SimpliSafe® With Google Home and Google Assistant
App Error: Internet Not Found
What if Someone is Forcing me to put in my PIN on the PIN Pad?
How do I reset or change my password for my SimpliSafe® account?
Enabling Secret Alerts for your SimpliSafe® Sensors
Glassbreak Sensor Offline