‎Installation Troubleshooting | SimpliSafe Support Home

Featured Articles

How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
Motion Sensor Gen 2 False Alarms
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
Panic Button Not Responding
How To Set Up or Delete A Custom PIN
App Error: Your connection is not private
Maximise the Battery Life of your Smart Alarm Wireless Indoor Security Camera
Testing the Smoke Detector
Testing the Motion Sensor Gen 1
What are the Wi-Fi upload speed requirements?
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
Camera Motion Detection by System Arming State
How To Replace Smoke Detector Battery
Scheduled Arming for Your SimpliSafe® System
Enabling Secret Alerts for your SimpliSafe® Sensors
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
Using SimpliSafe® With Google Home and Google Assistant
Error: Keypad Out of Range
Motion Sensor Gen 2 Not Detecting Motion
What Is The Red Button On The Top Of The Keypad?
What is Practice Mode?
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
Outdoor Camera Power Cable Specifications
How To Replace Water Sensor Battery
How to Download Recordings From Your Camera
How to Rename a SimpliSafe® Sensor
What does the signal strength next to my camera in the app indicate?
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
Dark Mode for the SimpliSafe® Mobile App
My Entry Sensor Will Not Pair to My System
Where Should I Place My Base Station?
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
How to Replace Motion Sensor Gen 2 Battery
What Does "Invalid Base Station Serial" Mean?