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How to update your payment method

Learn how to update your payment and account information from the SimpliSafe® App or Online Account

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How do I Change my Monitoring Plan?

Upgrade your plan at any time within the SimpliSafe® App or Online Account

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Monitoring Plans and Features

Choose your plan and get 24/7 professional monitoring services for peace of mind

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Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
How do I Activate Monitoring?
Alarm Texts for your SimpliSafe® System
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
Original SimpliSafe® Keychain Remote Installation Guide
How to Rename a SimpliSafe® Device
App Error: Your connection is not private
Original SimpliSafe® Overview
Video Doorbell Pro Motion Detection
Which Version of the Solar Panel do I Have?
What Happens if I put in the wrong PIN on the PIN Pad?
Not Receiving Push Notifications on my Smart Phone for Original SimpliSafe®
What is a Cross Zone Jurisdiction for Monitoring Permits?
How to add the SimpliSafe® widget to your Smart Phone
Video Doorbell Pro LED System Status Light Colors During Setup
Incomplete Recordings for Cameras
Using Motion Sensors with Pets
What Does "Invalid Base Station Serial" Mean?
Preventing False Alarms From the Smoke & Carbon Monoxide Detector
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
How to Replace Smart Lock Series 2 Batteries
Original SimpliSafe® Smoke Detector Installation Guide
Multi-Factor Authentication (MFA) for SimpliSafe® Accounts
Original SimpliSafe® Glassbreak Sensor Installation Guide
Why Can't I Use the SimpliSafe® Mobile App to Turn Off Life Safety Alarms?
Video Doorbell Pro Requirements
Dark Mode for the SimpliSafe® Mobile App
How to Delete Facial Recognition History From SimpliSafe® Active Guard Outdoor Protection
Multi-Camera Live Streams Beta for Businesses
Camera Battery Usage and Signal Strength in the SimpliSafe® Mobile App
Scheduled Arming for Your SimpliSafe® System
Maximize the Battery Life of your Smart Alarm Wireless Indoor Security Camera
How to Improve Upload Speed?
SimpliSafe® Protectors Program
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
Original SimpliSafe® Water Sensor Installation Guide