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How to update your payment method

Learn how to update your payment and account information from the SimpliSafe® App or Online Account

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How do I Change my Monitoring Plan?

Upgrade your plan at any time within the SimpliSafe® App or Online Account

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Monitoring Plans and Features

Choose your plan and get 24/7 professional monitoring services for peace of mind

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Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
Alarm Texts for your SimpliSafe® System
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
How to Tell if Your Third-Party Smoke and/or CO Detectors are Interconnected or Battery-Powered
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Does the Smart Lock use the same PIN as my Keypad?
Post Alarm Follow Up Communication
Original SimpliSafe® Keychain Remote Installation Guide
How to Create, Delete, or Modify a Familiar Face within the SimpliSafe® Mobile App
Where to Place the Carbon Monoxide Detector
What is a Cross Zone Jurisdiction for Monitoring Permits?
Original SimpliSafe® Wireless Siren Installation Guide
Why Can't I See All of My System Locations in the Mobile App?
Preventing False Alarms From the Smoke & Carbon Monoxide Detector
Smart Lock Series 2 Settings & Customizations
What are the Wi-Fi upload speed requirements?
Why is my camera feed losing audio?
How to Subscribe or Unsubscribe from SimpliSafe® Emails
Can't Initiate Live Stream From Within the SimpliSafe® App
Change Temperature Sensor From Fahrenheit or Celsius
Multi-Camera Live Streams Beta for Businesses
Dark Mode for the SimpliSafe® Mobile App
Enrolling Cameras Into SimpliSafe® Active Guard Outdoor Protection
Testing the Motion Sensor Gen 1
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
Scheduled Arming for Your SimpliSafe® System
Is SimpliSafe® available outside of the United States?
Original SimpliSafe® Water Sensor Installation Guide
Can SimpliCam® Wired Indoor Camera Be Moved After Installing It?
Maximizing Battery Life of the Wireless Outdoor Security Camera
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
Maximize the Battery Life of your Smart Alarm Wireless Indoor Security Camera
Original SimpliSafe® Glassbreak Sensor Installation Guide
How to Replace the PIN Pad Batteries for Smart Lock
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