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How to update your payment method

Learn how to update your payment and account information from the SimpliSafe® App or Online Account

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How do I Change my Monitoring Plan?

Upgrade your plan at any time within the SimpliSafe® App or Online Account

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Monitoring Plans and Features

Choose your plan and get 24/7 professional monitoring services for peace of mind

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Featured Articles

How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
How do I Activate Monitoring?
Alarm Texts for your SimpliSafe® System
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
Outdoor Camera Mount Feels Loose or Not Sturdy
SimpliSafe® Beta
Why Can't I Use the SimpliSafe® Mobile App to Turn Off Life Safety Alarms?
Post Alarm Follow Up Communication
2-Step Verification for SimpliSafe® Accounts
What Does "Invalid Base Station Serial" Mean?
Not Receiving Push Notifications on my Smart Phone for Original SimpliSafe®
If the Smart Lock Loses Power, Will I be Locked Out?
How to Tell if Your Third-Party Smoke and/or CO Detectors are Interconnected or Battery-Powered
What Are the Business Features Included in the SimpliSafe® Mobile App?
Receiving Your Gift Card from a SimpliSafe® Promotion or Offer
Maximize the Battery Life of your Smart Alarm Wireless Indoor Security Camera
How do I Re-Enter Practice Mode?
How to Set Up Additional PINs for the Original SimpliSafe® System
What is a Cross Zone Jurisdiction for Monitoring Permits?
How to Improve Upload Speed?
What are the Wi-Fi upload speed requirements?
Can SimpliCam® Wired Indoor Camera Be Moved After Installing It?
Can't Initiate Live Stream From Within the SimpliSafe® App
How to Remove Devices from the Original SimpliSafe® System
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
Video Doorbell Pro Motion Detection
How do Monitoring Agents Respond During An Intruder Intervention Alarm?
Additional User Access for Businesses
Smart Lock Series 2 Settings & Customizations
How many devices can I connect to the Base Station?
How To Change The Entry Sensor's Chime Volume
How to Subscribe or Unsubscribe from SimpliSafe® Emails
Scheduled Arming for Your SimpliSafe® System
Outdoor Camera is not Recording
Dark Mode for the SimpliSafe® Mobile App
Extra Siren Batteries are Dying Quickly