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Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
SimpliSafe® Excess Payback
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
App Error: Internet Not Found
Dark Mode for the SimpliSafe® Mobile App
Where can I purchase additional yard signs, sensors, and other accessories?
2-Step Verification for SimpliSafe® Accounts
Biometric Authentication for SimpliSafe® Accounts
My Entry Sensor Will Not Pair to My System
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
Why Can't I See All of My System Locations in the Mobile App?
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
Entry Sensor Alert Voice Prompt
Exit and Entry Delay Settings & Customisations
How do I reset or change my password for my SimpliSafe® account?
Motion Sensor Gen 2 False Alarms
How To Find or Change Your Master PIN
How To Change The Entry Sensor's Chime Volume
Outdoor Camera Permanent Mount Installation Guide
Setting Up A New PIN
What does the signal strength next to my camera in the app indicate?
Outdoor Camera Power Cable Specifications
Scheduled Arming for Your SimpliSafe® System
Panic Button Not Responding
Packing and Moving Your SimpliSafe® Devices
How many devices can I connect to the Base Station?
Multi-Factor Authentication (MFA) for SimpliSafe® Accounts
Error: Keypad Out of Range
Testing the Smoke Detector
How to Improve Upload Speed?
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
Outdoor Camera Mount Feels Loose or Not Sturdy
How to add the SimpliSafe® widget to your Smart Phone
Where Should I Place My Base Station?