‎Manage Your Account | SimpliSafe Support Home
Skip to main content

Featured Articles

How to Set Up Arming Reminders
How can I see my Payment and Billing History?
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How do I Activate Monitoring?
Updating Your Primary and Secondary Monitoring Contacts
When is my bill due, and can I change the due date?
SimpliSafe® Excess Payback
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
2-Step Verification for SimpliSafe® Accounts
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Dark Mode for the SimpliSafe® Mobile App
What Does "Invalid Base Station Serial" Mean?
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
App Error: Internet Not Found
What does the signal strength next to my camera in the app indicate?
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
How to Rename a SimpliSafe® Sensor
Scheduled Arming for Your SimpliSafe® System
How To Change The Entry Sensor's Chime Volume
What is Practice Mode?
Testing the Motion Sensor Gen 1
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
Maximise the Battery Life of your Smart Alarm Wireless Indoor Security Camera
What if Someone is Forcing me to put in my PIN on the PIN Pad?
How to Download Recordings From Your Camera
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
How to Find the Serial Number for Your SimpliSafe® Device or Camera
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
Entry Sensor Alert Voice Prompt
How to Improve Upload Speed?
Outdoor Camera Permanent Mount Installation Guide
How do I reset or change my password for my SimpliSafe® account?
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
Glassbreak Sensor Offline
Exit and Entry Delay Settings & Customisations
Base Station and System Settings
How to activate app control
How to Replace Motion Sensor Gen 2 Battery