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Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
How do I Activate Monitoring?
Updating Your Emergency Monitoring Contacts
When is my bill due, and can I change the due date?
What does the signal strength next to my camera in the app indicate?
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
Where Can I Submit a Product or Feature Request?
What Does "Invalid Base Station Serial" Mean?
Biometric Authentication for SimpliSafe® Accounts
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
Outdoor Security Camera Series 2 Flashing Yellow During Setup
What are the Wi-Fi upload speed requirements?
How do I reset or change my password for my SimpliSafe® account?
Why Can't I See All of My System Locations in the Mobile App?
How to Find the MAC Address of a SimpliSafe® Device
How To Replace Water Sensor Battery
Dark Mode for the SimpliSafe® Mobile App
How to Improve Upload Speed?
What is Practice Mode?
My Entry Sensor Will Not Pair to My System
Key Fob Not Responding To Button Presses
Base Station LED Status Light Colours
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
How to activate app control
App Error: Internet Not Found
How to add the SimpliSafe® widget to your Smart Phone
Motion Sensor Gen 1 Offline
How To Replace Panic Button Battery
Enabling Secret Alerts for your SimpliSafe® Sensors
How To Set Up or Delete A Custom PIN
Can't Initiate Live Stream From Within the SimpliSafe® App
Maximising Battery Life of the Wireless Outdoor Security Camera
How many devices can I connect to the Base Station?
Outdoor Camera Mount Feels Loose or Not Sturdy
How To Change The Entry Sensor's Chime Volume