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Featured Articles

How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
How do I Activate Monitoring?
Updating Your Emergency Monitoring Contacts
When is my bill due, and can I change the due date?
SimpliSafe® Excess Payback
App Error: Your connection is not private
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
My Entry Sensor Will Not Pair to My System
Panic Button Not Responding
Biometric Authentication for SimpliSafe® Accounts
What Is The Red Button On The Top Of The Keypad?
How to Download Recordings From Your Camera
Maximise the Battery Life of your Smart Alarm Wireless Indoor Security Camera
How to Rename a SimpliSafe® Sensor
2-Step Verification for SimpliSafe® Accounts
What does the signal strength next to my camera in the app indicate?
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Video Doorbell Pro Motion Detection
How many devices can I connect to the Base Station?
Motion Sensor Gen 2 False Alarms
App Error: Internet Not Found
What are the Wi-Fi upload speed requirements?
How to Improve Upload Speed?
How To Set Up or Delete A Custom PIN
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
Dark Mode for the SimpliSafe® Mobile App
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
My privacy shutter isn’t responding correctly.
Testing the Motion Sensor Gen 1
Outdoor Camera Mount Feels Loose or Not Sturdy
Multi-Factor Authentication (MFA) for SimpliSafe® Accounts
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
How To Replace Panic Button Battery
What Does "Invalid Base Station Serial" Mean?
Motion Sensor Gen 1 Offline
How Does the Entry Sensor Respond During an Alarm
How to Replace Motion Sensor Gen 2 Battery