‎Installation Troubleshooting | SimpliSafe Support Home

Featured Articles

How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
How To Find or Change Your Safe Word
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Emergency Monitoring Contacts
Dark Mode for the SimpliSafe® Mobile App
Video Doorbell Pro Motion Detection
How to Improve Upload Speed?
App Error: Your connection is not private
SimpliCam Wired Indoor Camera LED Status Light Colours
What Does "Invalid Base Station Serial" Mean?
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
My privacy shutter isn’t responding correctly.
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
My Entry Sensor Will Not Pair to My System
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
What are the Wi-Fi upload speed requirements?
Motion Sensor Gen 2 False Alarms
How Does the Entry Sensor Respond During an Alarm
What Is The Red Button On The Top Of The Keypad?
How to Replace Motion Sensor Gen 2 Battery
How To Replace Panic Button Battery
Key Fob Not Responding To Button Presses
Maximise the Battery Life of your Smart Alarm Wireless Indoor Security Camera
Motion Sensor Gen 1 Offline
Testing the Motion Sensor Gen 1
How to Install SimpliSafe® Cameras
Outdoor Camera Power Cable Specifications
How to Reset the Outdoor Security Camera Series 2
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
How to Rename a SimpliSafe® Sensor
Exit and Entry Delay Settings & Customisations
How to add the SimpliSafe® widget to your Smart Phone
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
Why Can't I See All of My System Locations in the Mobile App?
2-Step Verification for SimpliSafe® Accounts
Panic Button Not Responding
How To Find or Change Your Master PIN