‎Installation Troubleshooting | SimpliSafe Support Home

Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Emergency Monitoring Contacts
Where Can I Submit a Product or Feature Request?
Video Doorbell Pro Motion Detection
SimpliSafe® Excess Payback
What is Practice Mode?
Scheduled Arming for Your SimpliSafe® System
Outdoor Security Camera Series 2 Flashing Yellow During Setup
How Does the Entry Sensor Respond During an Alarm
Maximise the Battery Life of your Smart Alarm Wireless Indoor Security Camera
App Error: Your connection is not private
How to Improve Upload Speed?
Dark Mode for the SimpliSafe® Mobile App
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
Motion Sensor Gen 2 False Alarms
App Error: Internet Not Found
What does the signal strength next to my camera in the app indicate?
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Can't Initiate Live Stream From Within the SimpliSafe® App
Glassbreak Sensor Offline
How many devices can I connect to the Base Station?
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
How to activate app control
How to Reset Your Smart Alarm Wireless Indoor Security Camera
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
How To Check The Firmware Version of SimpliSafe® Devices
Enabling Secret Alerts for your SimpliSafe® Sensors
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
How To Change The Entry Sensor's Chime Volume
What are the Wi-Fi upload speed requirements?
2-Step Verification for SimpliSafe® Accounts
What Happens During An Alarm?
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera