‎Installation Troubleshooting | SimpliSafe Support Home

Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
Outdoor Camera Mount Feels Loose or Not Sturdy
2-Step Verification for SimpliSafe® Accounts
What Does "Invalid Base Station Serial" Mean?
Outdoor Security Camera Series 2 Flashing Yellow During Setup
What if Someone is Forcing me to put in my PIN on the PIN Pad?
Maximise the Battery Life of your Smart Alarm Wireless Indoor Security Camera
App Error: Your connection is not private
How to Improve Upload Speed?
What are the Wi-Fi upload speed requirements?
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
How To Set Up or Delete A Custom PIN
What Is The Red Button On The Top Of The Keypad?
Where can I purchase additional yard signs, sensors, and other accessories?
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
Video Doorbell Pro Motion Detection
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
How many devices can I connect to the Base Station?
Camera Motion Detection by System Arming State
SimpliSafe® Excess Payback
How To Change The Entry Sensor's Chime Volume
Scheduled Arming for Your SimpliSafe® System
Motion Sensor Gen 1 Offline
Dark Mode for the SimpliSafe® Mobile App
Motion Sensor Gen 2 False Alarms
How do I reset or change my password for my SimpliSafe® account?
Key Fob Not Responding To Button Presses
Why Can't I See All of My System Locations in the Mobile App?
How Does the Entry Sensor Respond During an Alarm
Panic Button Not Responding
How To Replace Water Sensor Battery
How to Reset Your Smart Alarm Wireless Indoor Security Camera
Entry Sensor Alert Voice Prompt
What is Practice Mode?