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How Do I Set Up Push Notifications On My Smartphone?

Push notifications alert you to critical system events, like an alarm

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Securing Your SimpliSafe® Account

Keep your account safe and secure with 2FA, and add an extra layer of security with MFA and Biometric Authentication.

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Snooze Notifications for SimpliSafe® Cameras

Take a break from motion notifications by snoozing them, available on Android and iOS!

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Featured Articles

How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Emergency Monitoring Contacts
SimpliSafe® Excess Payback
2-Step Verification for SimpliSafe® Accounts
My privacy shutter isn’t responding correctly.
How to Improve Upload Speed?
What does the signal strength next to my camera in the app indicate?
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Multi-Factor Authentication (MFA) for SimpliSafe® Accounts
How to activate app control
Glassbreak Sensor Offline
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Biometric Authentication for SimpliSafe® Accounts
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
App Error: Internet Not Found
How to Download Recordings From Your Camera
Panic Button Not Responding
How to Replace Motion Sensor Gen 2 Battery
How To Find or Change Your Master PIN
SimpliCam Wired Indoor Camera LED Status Light Colours
Motion Sensor Gen 1 Offline
What Does "Invalid Base Station Serial" Mean?
Motion Sensor Gen 2 False Alarms
My Entry Sensor Will Not Pair to My System
App Error: Your connection is not private
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
How To Replace Water Sensor Battery
How To Set Up or Delete A Custom PIN
Video Doorbell Pro Requirements
How do I reset or change my password for my SimpliSafe® account?
Entry Sensor Alert Voice Prompt
Outdoor Camera Mount Feels Loose or Not Sturdy