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Featured Articles

How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
How To Find or Change Your Safe Word
How do I Activate Monitoring?
Updating Your Primary and Secondary Monitoring Contacts
When is my bill due, and can I change the due date?
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
Dark Mode for the SimpliSafe® Mobile App
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
2-Step Verification for SimpliSafe® Accounts
How Does the Entry Sensor Respond During an Alarm
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
What does the signal strength next to my camera in the app indicate?
Panic Button Not Responding
App Error: Your connection is not private
Video Doorbell Pro Motion Detection
Multi-Factor Authentication (MFA) for SimpliSafe® Accounts
What Does "Invalid Base Station Serial" Mean?
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
My privacy shutter isn’t responding correctly.
What if Someone is Forcing me to put in my PIN on the PIN Pad?
Camera Motion Detection by System Arming State
Outdoor Camera Mount Feels Loose or Not Sturdy
How to Improve Upload Speed?
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
App Error: Internet Not Found
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
What are the Wi-Fi upload speed requirements?
How to add the SimpliSafe® widget to your Smart Phone
Testing the Smoke Detector
How To Change The Entry Sensor's Chime Volume
Motion Sensor Gen 2 Not Detecting Motion
How To Find or Change Your Master PIN
How many devices can I connect to the Base Station?
How To Replace Panic Button Battery
Motion Sensor Gen 1 Offline
How To Replace Keypad Batteries