‎App Features | SimpliSafe Support Home
Skip to main content

Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
How do I Activate Monitoring?
Alarm Texts for your SimpliSafe® System
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
Can SimpliCam® Wired Indoor Camera Be Moved After Installing It?
What Are the Business Features Included in the SimpliSafe® Mobile App?
Is SimpliSafe® available outside of the United States?
2-Step Verification for SimpliSafe® Accounts
Enrolling Cameras Into SimpliSafe® Active Guard Outdoor Protection
How to Delete Facial Recognition History From SimpliSafe® Active Guard Outdoor Protection
What are the Packages Offered for SimpliSafe® Security Systems?
Biometric Authentication for SimpliSafe® Accounts
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
My privacy shutter isn’t responding correctly
Original SimpliSafe® Water Sensor Installation Guide
Incomplete Recordings for Cameras
What is Practice Mode?
Why Can't I Use the SimpliSafe® Mobile App to Turn Off Life Safety Alarms?
Using Motion Sensors with Pets
Not Receiving Push Notifications on my Smart Phone for Original SimpliSafe®
How To Replace Smoke Detector Battery
What are the Wi-Fi upload speed requirements?
Camera Battery Usage and Signal Strength in the SimpliSafe® Mobile App
Why Can't I See All of My System Locations in the Mobile App?
Outdoor Camera is not Recording
Original SimpliSafe® Wireless Siren Installation Guide
Dark Mode for the SimpliSafe® Mobile App
What is a Cross Zone Jurisdiction for Monitoring Permits?
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
Additional User Access for Businesses
Smart Lock Series 2 Settings & Customizations
Video Doorbell Pro Requirements
How To Replace Panic Button Battery
Does the Smart Lock use the same PIN as my Keypad?
Change Temperature Sensor From Fahrenheit or Celsius