‎Using Your System | SimpliSafe Support Home
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What is the difference between Home Mode and Away Mode?

SimpliSafe® Systems have three arming states - Off, Home, and Away. Learn more about the differences here

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Device and Sensor Settings

Each sensor has unique settings. Learn how to optimize your device settings in this helpful guide

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Securing Your SimpliSafe®

Protect your account like you protect your property with additional verification

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Featured Articles

How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
How To Find or Change Your Safe Word
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Emergency Monitoring Contacts
Panic Button Not Responding
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
Scheduled Arming for Your SimpliSafe® System
Dark Mode for the SimpliSafe® Mobile App
App Error: Your connection is not private
How to add the SimpliSafe® widget to your Smart Phone
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Multi-Factor Authentication (MFA) for SimpliSafe® Accounts
What Does "Invalid Base Station Serial" Mean?
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
SimpliSafe® Excess Payback
How to Improve Upload Speed?
App Error: Internet Not Found
How many devices can I connect to the Base Station?
How to Rename a SimpliSafe® Sensor
How Does the Entry Sensor Respond During an Alarm
Outdoor Camera Mount Feels Loose or Not Sturdy
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
My Doorbell Won't Ring
Glassbreak Sensor Offline
Testing the Motion Sensor Gen 1
What is Practice Mode?
What does the signal strength next to my camera in the app indicate?
Motion Sensor Gen 1 Offline
Maximising Battery Life of the Wireless Outdoor Security Camera
How to Reset the Outdoor Security Camera Series 2
Video Doorbell Pro Motion Detection
2-Step Verification for SimpliSafe® Accounts
Motion Sensor Gen 2 False Alarms
Outdoor Camera Permanent Mount Installation Guide
How do I track my order?
How to activate app control