‎Using Your System | SimpliSafe Support Home

Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
How do I Activate Monitoring?
Updating Your Emergency Monitoring Contacts
When is my bill due, and can I change the due date?
SimpliSafe® Excess Payback
What are the Wi-Fi upload speed requirements?
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
How To Replace Panic Button Battery
Biometric Authentication for SimpliSafe® Accounts
How to Improve Upload Speed?
Outdoor Security Camera Series 2 Flashing Yellow During Setup
2-Step Verification for SimpliSafe® Accounts
How Does the Entry Sensor Respond During an Alarm
Testing the Smoke Detector
How to Find the MAC Address of a SimpliSafe® Device
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
How To Change The Entry Sensor's Chime Volume
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
How to add the SimpliSafe® widget to your Smart Phone
Dark Mode for the SimpliSafe® Mobile App
App Error: Your connection is not private
How To Replace Water Sensor Battery
What is Practice Mode?
What Is The Red Button On The Top Of The Keypad?
What does the signal strength next to my camera in the app indicate?
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
Entry Sensor Alert Voice Prompt
How many devices can I connect to the Base Station?
Maximise the Battery Life of your Smart Alarm Wireless Indoor Security Camera
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
Scheduled Arming for Your SimpliSafe® System
How To Check The Firmware Version of SimpliSafe® Devices
Where Can I Submit a Product or Feature Request?
How to Rename a SimpliSafe® Sensor
How to activate app control
Using SimpliSafe® With Google Home and Google Assistant
How to Reset Your Smart Alarm Wireless Indoor Security Camera