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Featured Articles

How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
How To Find or Change Your Safe Word
How do I Activate Monitoring?
Updating Your Emergency Monitoring Contacts
When is my bill due, and can I change the due date?
What does the signal strength next to my camera in the app indicate?
Why Can't I See All of My System Locations in the Mobile App?
App Error: Internet Not Found
Biometric Authentication for SimpliSafe® Accounts
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
2-Step Verification for SimpliSafe® Accounts
Glassbreak Sensor Offline
Enabling Secret Alerts for your SimpliSafe® Sensors
What Does "Invalid Base Station Serial" Mean?
How to Rename a SimpliSafe® Sensor
Using SimpliSafe® With Google Home and Google Assistant
SimpliSafe® Excess Payback
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Video Doorbell Pro Motion Detection
Testing the Motion Sensor Gen 1
How To Replace Smoke Detector Battery
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
Scheduled Arming for Your SimpliSafe® System
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
How to add the SimpliSafe® widget to your Smart Phone
Outdoor Camera Mount Feels Loose or Not Sturdy
What are the Wi-Fi upload speed requirements?
App Error: Your connection is not private
Entry Sensor Alert Voice Prompt
Dark Mode for the SimpliSafe® Mobile App
How To Replace Keypad Batteries
How Does the Entry Sensor Respond During an Alarm
Motion Sensor Gen 1 Offline
How To Change The Entry Sensor's Chime Volume
How To Replace Panic Button Battery
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Panic Button Not Responding
Base Station and System Settings