‎Using Your System | SimpliSafe Support Home

Featured Articles

How To Find or Change Your Safe Word
How to Set Up Arming Reminders
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
Alarm Texts for your SimpliSafe® System
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
App Error: Your connection is not private
How Does the Panic Button Respond During an Alarm
How to Buy Yard Signs, Window Decals, and Other Accessories
Where to Place the Carbon Monoxide Detector
Why Can't I See All of My System Locations in the Mobile App?
How to Delete Facial Recognition History From SimpliSafe® Active Guard Outdoor Protection
Multi-Camera Live Streams Beta for Businesses
Can't Initiate Live Stream From Within the SimpliSafe® App
How to Reset Your Smart Alarm Wireless Indoor Security Camera
How do Monitoring Agents Respond During An Intruder Intervention Alarm?
Can SimpliCam® Wired Indoor Camera Be Moved After Installing It?
SimpliSafe® Beta
How to Improve Upload Speed?
Smart Lock Series 2 Settings & Customizations
App Error: Internet Not Found
How to use Two-Way Audio for Cameras
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
How to Set Up Additional PINs for the Original SimpliSafe® System
What Are the Business Features Included in the SimpliSafe® Mobile App?
How do I Re-Enter Practice Mode?
Original SimpliSafe® Motion Sensor Installation Guide
How to Rename a SimpliSafe® Device
Camera Does Not Detect People
Why Can't I Use the SimpliSafe® Mobile App to Turn Off Life Safety Alarms?
Dark Mode for the SimpliSafe® Mobile App
Low Sensitivity Error
What Is The Red Button On The Top Of The Keypad?
Camera Battery Usage and Signal Strength in the SimpliSafe® Mobile App
Scheduled Arming for Your SimpliSafe® System
Original SimpliSafe® Wireless Siren Installation Guide
Camera Motion Detection by System Arming State
How to Replace the Original SimpliSafe® System's Batteries