Using Your System
We’re on a mission to make your home and family more secure. Not sure where to start? This section will provide you with helpful resources and additional information on setting up and using your SimpliSafe system.

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What is the difference between Home Mode and Away Mode?
SimpliSafe® Systems have three arming states - Off, Home, and Away. Learn more about the differences here
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Device and Sensor Settings
Each sensor has unique settings. Learn how to optimize your device settings in this helpful guide
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Securing Your SimpliSafe®
Protect your account like you protect your property with additional verification
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Featured Articles
How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
Updating Your Primary and Secondary Monitoring Contacts
Scheduled Arming for Your SimpliSafe® System
How to Find the Serial Number for Your SimpliSafe® Device or Camera
How do I Re-Enter Practice Mode?
How many devices can I connect to the Base Station?
What is Practice Mode?
Using SimpliSafe® With Google Home and Google Assistant
Exit and Entry Delay Settings & Customizations
How to Replace Batteries in SimpliSafe® Devices
How To Clean SimpliSafe® Products
Why Can't I Receive Texts or Emails for My SimpliSafe® System?
Pause Schedule for Scheduled Arming
Using Your SimpliSafe® System
Why Can't I Receive Texts or Emails for My Original SimpliSafe® System?
What's the difference between Entry Delay, Exit Delay, and Instant Trigger?
Activity Zones for Cameras
Upgrading To Gen 3 SimpliSafe®
Using SimpliSafe® With August Locks
Resynchronizing SimpliSafe® Devices
What does “Camera In Use” mean?
How SimpliSafe® Products Respond During an Alarm
Using SimpliSafe® With Amazon Alexa
System Audio Settings & Customizations
Device and Sensor Settings
Updating Your SimpliSafe® System
How To Test Your System
How to use Your Apple Watch With SimpliSafe®
What are Automatic Tests?
Test Mode for the Original SimpliSafe® System
What's the difference between Test Mode and Practice Mode?
Should I upgrade my internet package?
How to Delete Recordings From Your Timeline
Should I upgrade my router?
How do I install my Sensors by screw-mounting?
Does SimpliSafe® require Wi-Fi or a Computer to Work?
What is Video Verification?
What is the Wireless Range of SimpliSafe® Products?
How to Add New Products to My Existing SimpliSafe® System
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