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What is the difference between Home Mode and Away Mode?

SimpliSafe® Systems have three arming states - Off, Home, and Away. Learn more about the differences here

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Device and Sensor Settings

Each sensor has unique settings. Learn how to optimize your device settings in this helpful guide

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Securing Your SimpliSafe®

Protect your account like you protect your property with additional verification

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Featured Articles

How to Set Up Arming Reminders
How can I see my Payment and Billing History?
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How do I Activate Monitoring?
Alarm Texts for your SimpliSafe® System
Updating Your Primary and Secondary Monitoring Contacts
When is my bill due, and can I change the due date?
How to Tell if Your Third-Party Smoke and/or CO Detectors are Interconnected or Battery-Powered
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Is SimpliSafe® available outside of the United States?
What Happens if I put in the wrong PIN on the PIN Pad?
How to Find the MAC Address of a SimpliSafe® Device
How do Monitoring Agents Respond During An Intruder Intervention Alarm?
Where to Place the Carbon Monoxide Detector
Enrolling Cameras Into SimpliSafe® Active Guard Outdoor Protection
Camera Battery Usage and Signal Strength in the SimpliSafe® Mobile App
How to Replace Smart Lock Series 2 Batteries
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Can SimpliCam® Wired Indoor Camera Be Moved After Installing It?
Outdoor Camera has a Blinking Blue Light
Can't Initiate Live Stream From Within the SimpliSafe® App
How to Subscribe or Unsubscribe from SimpliSafe® Emails
How To Replace Panic Button Battery
If the Smart Lock Loses Power, Will I be Locked Out?
Why Can't I See All of My System Locations in the Mobile App?
Original SimpliSafe® Glassbreak Sensor Installation Guide
Preventing False Alarms From the Smoke & Carbon Monoxide Detector
What is a Cross Zone Jurisdiction for Monitoring Permits?
Low Sensitivity Error
What Are the Business Features Included in the SimpliSafe® Mobile App?
How to use Two-Way Audio for Cameras
Smart Alarm Wireless Indoor Security Camera Settings & Customizations
How to Set Up Additional PINs for the Original SimpliSafe® System
How to Remove Devices from the Original SimpliSafe® System
2-Step Verification for SimpliSafe® Accounts
SimpliSafe® Beta
Does the Smart Lock use the same PIN as my Keypad?
How to Delete Facial Recognition History From SimpliSafe® Active Guard Outdoor Protection