‎Features & Settings | SimpliSafe Support Home

Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
How do I Activate Monitoring?
Updating Your Emergency Monitoring Contacts
When is my bill due, and can I change the due date?
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
Where Can I Submit a Product or Feature Request?
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
App Error: Your connection is not private
SimpliSafe® Excess Payback
How to activate app control
What does the signal strength next to my camera in the app indicate?
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Can't Initiate Live Stream From Within the SimpliSafe® App
Why Can't I See All of My System Locations in the Mobile App?
Dark Mode for the SimpliSafe® Mobile App
How to Improve Upload Speed?
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
Multi-Factor Authentication (MFA) for SimpliSafe® Accounts
Maximise the Battery Life of your Smart Alarm Wireless Indoor Security Camera
Outdoor Camera Mount Feels Loose or Not Sturdy
Video Doorbell Pro Requirements
What are the Wi-Fi upload speed requirements?
Entry Sensor Alert Voice Prompt
Testing the Motion Sensor Gen 1
How do I track my order?
How many devices can I connect to the Base Station?
How To Replace Smoke Detector Battery
How To Replace Panic Button Battery
Error: Keypad Out of Range
Video Doorbell Pro Motion Detection
Panic Button Not Responding
Key Fob Not Responding To Button Presses
What Is The Red Button On The Top Of The Keypad?
Outdoor Camera Permanent Mount Installation Guide
Using SimpliSafe® With Google Home and Google Assistant