‎Moving Support | SimpliSafe Support Home
Skip to main content

Popular

I'm Moving, What Options do I have for my SimpliSafe® System?

We understand how stressful moving can be. We're here to help you understand your options for moving with SimpliSafe®

Read More

Replacing My Base Station and Transfer Service to a New Base Station

There may be a point where you need to transfer service to a new Base Station. Follow along with our interactive transfer experience

Read More

Packing and Moving Your SimpliSafe® Devices

Learn more about the best practices for moving with your SimpliSafe® System

Read More

Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
How to Reset the Outdoor Security Camera Series 2
Enabling Secret Alerts for your SimpliSafe® Sensors
SimpliSafe® Excess Payback
How many devices can I connect to the Base Station?
How To Replace Keypad Batteries
Outdoor Camera Power Cable Specifications
How To Set Up or Delete A Custom PIN
Motion Sensor Gen 2 False Alarms
Where can I purchase additional yard signs, sensors, and other accessories?
How Does the Entry Sensor Respond During an Alarm
How to Download Recordings From Your Camera
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
My privacy shutter isn’t responding correctly.
How to activate app control
Why Can't I See All of My System Locations in the Mobile App?
How to add the SimpliSafe® widget to your Smart Phone
App Error: Your connection is not private
App Error: Internet Not Found
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Key Fob Not Responding To Button Presses
Motion Sensor Gen 2 Not Detecting Motion
Maximise the Battery Life of your Smart Alarm Wireless Indoor Security Camera
How to Replace Motion Sensor Gen 2 Battery
My Doorbell Won't Ring
Glassbreak Sensor Offline
What does the signal strength next to my camera in the app indicate?
My Entry Sensor Will Not Pair to My System
How To Replace Water Sensor Battery
Testing the Motion Sensor Gen 1
What are the Wi-Fi upload speed requirements?
2-Step Verification for SimpliSafe® Accounts
What Does "Invalid Base Station Serial" Mean?