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I'm Moving, What Options do I have for my SimpliSafe® System?

We understand how stressful moving can be. We're here to help you understand your options for moving with SimpliSafe®

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Replacing My Base Station and Transfer Service to a New Base Station

There may be a point where you need to transfer service to a new Base Station. Follow along with our interactive transfer experience

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Packing and Moving Your SimpliSafe® Devices

Learn more about the best practices for moving with your SimpliSafe® System

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Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
How do I Activate Monitoring?
Updating Your Primary and Secondary Monitoring Contacts
When is my bill due, and can I change the due date?
Why Can't I See All of My System Locations in the Mobile App?
Outdoor Security Camera Series 2 Flashing Yellow During Setup
How to add the SimpliSafe® widget to your Smart Phone
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
What is Practice Mode?
Outdoor Camera Mount Feels Loose or Not Sturdy
App Error: Internet Not Found
Scheduled Arming for Your SimpliSafe® System
Motion Sensor Gen 1 Offline
How to Improve Upload Speed?
What does the signal strength next to my camera in the app indicate?
Video Doorbell Pro Requirements
How to Rename a SimpliSafe® Sensor
Testing the Motion Sensor Gen 1
My privacy shutter isn’t responding correctly.
Motion Sensor Gen 2 False Alarms
How to Replace Motion Sensor Gen 2 Battery
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
2-Step Verification for SimpliSafe® Accounts
Panic Button Not Responding
Maximise the Battery Life of your Smart Alarm Wireless Indoor Security Camera
My Doorbell Won't Ring
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
Where can I purchase additional yard signs, sensors, and other accessories?
Outdoor Camera Permanent Mount Installation Guide
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
What Does "Invalid Base Station Serial" Mean?
Multi-Factor Authentication (MFA) for SimpliSafe® Accounts
Camera Motion Detection by System Arming State
How many devices can I connect to the Base Station?
How do I track my order?
How To Replace Panic Button Battery
Dark Mode for the SimpliSafe® Mobile App