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How to update your payment method

Learn how to update your payment and account information from the SimpliSafe® App or Online Account

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How do I Change my Monitoring Plan?

Upgrade your plan at any time within the SimpliSafe® App or Online Account

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Monitoring Plans and Features

Choose your plan and get 24/7 professional monitoring services for peace of mind

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Featured Articles

How to Set Up Arming Reminders
How can I see my Payment and Billing History?
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How do I Activate Monitoring?
Updating Your Primary and Secondary Monitoring Contacts
When is my bill due, and can I change the due date?
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
Motion Sensor Gen 1 Offline
Dark Mode for the SimpliSafe® Mobile App
Outdoor Camera Mount Feels Loose or Not Sturdy
What does the signal strength next to my camera in the app indicate?
What Does "Invalid Base Station Serial" Mean?
Biometric Authentication for SimpliSafe® Accounts
App Error: Internet Not Found
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
Where can I purchase additional yard signs, sensors, and other accessories?
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
Glassbreak Sensor Offline
Outdoor Security Camera Series 2 Flashing Yellow During Setup
SimpliSafe® Excess Payback
Motion Sensor Gen 2 Not Detecting Motion
How to add the SimpliSafe® widget to your Smart Phone
How To Replace Panic Button Battery
How to activate app control
Where to Download the SimpliSafe® App
Video Doorbell Pro Motion Detection
How To Find or Change Your Master PIN
How to Improve Upload Speed?
Error: Keypad Out of Range
Panic Button Not Responding
How to Rename a SimpliSafe® Sensor
What if Someone is Forcing me to put in my PIN on the PIN Pad?
Testing the Smoke Detector
Camera Motion Detection by System Arming State
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
How many devices can I connect to the Base Station?
How to Download Recordings From Your Camera
Where Should I Place My Base Station?