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How to update your payment method

Learn how to update your payment and account information from the SimpliSafe® App or Online Account

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How do I Change my Monitoring Plan?

Upgrade your plan at any time within the SimpliSafe® App or Online Account

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Monitoring Plans and Features

Choose your plan and get 24/7 professional monitoring services for peace of mind

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Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Emergency Monitoring Contacts
SimpliSafe® Excess Payback
Dark Mode for the SimpliSafe® Mobile App
What Does "Invalid Base Station Serial" Mean?
How to Improve Upload Speed?
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
Why Can't I See All of My System Locations in the Mobile App?
My privacy shutter isn’t responding correctly.
How many devices can I connect to the Base Station?
How to Reset Your Smart Alarm Wireless Indoor Security Camera
How to Replace Motion Sensor Gen 2 Battery
Motion Sensor Gen 1 Offline
Motion Sensor Gen 2 False Alarms
Maximising Battery Life of the Wireless Outdoor Security Camera
Maximise the Battery Life of your Smart Alarm Wireless Indoor Security Camera
How Does the Entry Sensor Respond During an Alarm
What is Practice Mode?
SimpliCam Wired Indoor Camera LED Status Light Colours
How To Replace Panic Button Battery
How to add the SimpliSafe® widget to your Smart Phone
Outdoor Camera Mount Feels Loose or Not Sturdy
Outdoor Security Camera Series 2 Flashing Yellow During Setup
What does the signal strength next to my camera in the app indicate?
What if Someone is Forcing me to put in my PIN on the PIN Pad?
Motion Sensor Gen 2 Not Detecting Motion
How To Replace Water Sensor Battery
Video Doorbell Pro Motion Detection
App Error: Internet Not Found
What Is The Red Button On The Top Of The Keypad?
Testing the Smoke Detector
How To Change The Entry Sensor's Chime Volume
Base Station and System Settings
How to Rename a SimpliSafe® Sensor
Testing the Motion Sensor Gen 1