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Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
How do I Activate Monitoring?
Updating Your Emergency Monitoring Contacts
When is my bill due, and can I change the due date?
Camera Motion Detection by System Arming State
Outdoor Camera Mount Feels Loose or Not Sturdy
What does the signal strength next to my camera in the app indicate?
Video Doorbell Pro Motion Detection
Outdoor Security Camera Series 2 Flashing Yellow During Setup
SimpliSafe® Excess Payback
How to Improve Upload Speed?
How many devices can I connect to the Base Station?
What Does "Invalid Base Station Serial" Mean?
2-Step Verification for SimpliSafe® Accounts
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
Testing the Motion Sensor Gen 1
What are the Wi-Fi upload speed requirements?
Entry Sensor Alert Voice Prompt
How to Find the Serial Number for Your SimpliSafe® Device or Camera
How to add the SimpliSafe® widget to your Smart Phone
What is Practice Mode?
How to activate app control
Dark Mode for the SimpliSafe® Mobile App
Testing the Smoke Detector
Motion Sensor Gen 2 Not Detecting Motion
Why Can't I See All of My System Locations in the Mobile App?
Video Doorbell Pro Requirements
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Error: Keypad Out of Range
Base Station LED Status Light Colours
My Doorbell Won't Ring
Motion Sensor Gen 1 Offline
What Is The Red Button On The Top Of The Keypad?
App Error: Your connection is not private
What if Someone is Forcing me to put in my PIN on the PIN Pad?
Where can I purchase additional yard signs, sensors, and other accessories?