‎Manage Your Account | SimpliSafe Support Home

Featured Articles

How to Set Up Arming Reminders
How can I see my Payment and Billing History?
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How do I Activate Monitoring?
Updating Your Primary and Secondary Monitoring Contacts
When is my bill due, and can I change the due date?
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Dark Mode for the SimpliSafe® Mobile App
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
Outdoor Camera Mount Feels Loose or Not Sturdy
My privacy shutter isn’t responding correctly.
SimpliSafe® Excess Payback
Multi-Factor Authentication (MFA) for SimpliSafe® Accounts
Testing the Motion Sensor Gen 1
Motion Sensor Gen 1 Offline
SimpliCam Wired Indoor Camera LED Status Light Colours
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
How to Improve Upload Speed?
App Error: Internet Not Found
Video Doorbell Pro Motion Detection
App Error: Your connection is not private
Biometric Authentication for SimpliSafe® Accounts
2-Step Verification for SimpliSafe® Accounts
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
Scheduled Arming for Your SimpliSafe® System
Motion Sensor Gen 2 False Alarms
My Entry Sensor Will Not Pair to My System
What does the signal strength next to my camera in the app indicate?
Camera Motion Detection by System Arming State
How many devices can I connect to the Base Station?
Maximise the Battery Life of your Smart Alarm Wireless Indoor Security Camera
How To Change The Entry Sensor's Chime Volume
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
Motion Sensor Gen 2 Not Detecting Motion
How Does the Entry Sensor Respond During an Alarm
How To Replace Panic Button Battery
Panic Button Not Responding