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SimpliSafe® is proud to have your back, no matter the hour. We’ve been keeping your homes and families safe for more than a decade, providing round-the-clock protection and lightning-fast response from our monitoring team. And now, we’ve got you fully covered for technical support too with Live Chat
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Latest Firmware Updates
Last Updated 30 July 2025 The latest firmware updates for all SimpliSafe hardware - including your security system and cameras. For the full archive, head over to the Updates section here.
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Community Guidelines
Welcome to the SimpliSafe Community! In order to make this a valuable community for current and future SimpliSafe customers to find answers to their questions and support from their peers, we ask that everyone follow these guidelines. SimpliSafe is for everyone. We want to create an environ
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Announcements and Updates
News and important info from SimpliSafe and your Community Admins.
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Testimonials and Feedback
Share your unfiltered opinions, videos, or product requests with us here
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SimpliTracker
Updates on known issues concerning your SimpliSafe products and services.
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Software and Services Q&A
Get answers to your questions from fellow SimpliSafe customers. Chat about software, monitoring plans, and permits here.
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Answers for All Things Software & Services
Get answers to your questions from fellow SimpliSafe customers. Chat about software, monitoring plans, and permits here.
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Answers for All Things Product
Want to learn more about your SimpliSafe products or equipment? You’re in the right place! Our community and team of experts are here to help you get the most out of your system.
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