Getting Started
Next Steps
Setting Up Your Base Station
Install your Base Station in a central location at your property
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What are the Monitoring Plan Options?
Choose your plan and get 24/7 professional monitoring services for peace of mind
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Is a Permit Needed for a SimpliSafe® Security System?
Some municipalities require a permit for your security system
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How do I Download a Monitoring Certificate?
A certificate may save you money on your homeowner’s insurance
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Professional Installation: OnTech
What is Pro Setup by OnTech?
Have a seasoned technician come and install your system
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How do I Purchase and Schedule my Pro Setup Service by OnTech?
Learn more about purchasing and scheduling with OnTech here
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Getting Ready for Your OnTech Service Appointment
Everything you need to know to prepare you for your service appointment
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Manage Your Account
Take control of your account by learning how to set up PINs, change your monitoring plan, manage your billing, and more.
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App Features & Settings
The SimpliSafe® Mobile App keeps you connected to your home, even when you’re away. Learn how to navigate the app and customize your system here.
Customize Your System
Installation Troubleshooting
We strive to make setting up your system a breeze. Running into an issue during setup? This section will walk you through solving any issues you may run into.
Troubleshoot an Issue