Getting Started
We’re on a mission to make every home secure. Download the SimpliSafe® Mobile App to get started today, and use this page to learn more about your system.
Interactive Experiences
Having Trouble Connecting to Wi-Fi
Having Trouble Connecting to Wi-Fi - Initial SetupCustomize Your Device Settings
Customize Your Device Settings: Mega FlowInstalling Your Devices
Process definition for Installing Your Devices: Mega FlowWhat Happens in the Event of an Alarm
What Happens in the event of an alarm V2How To Test Your System
Process definition for How To Test Your SystemCustomizing your Exit/Entry Delays
Customizing your Exit/Entry DelaysResetting your Base Station
Resetting your Base StationWhat is Practice Mode?
What is Practice Mode?
Manage Your Account
Take control of your account by learning how to set up PINs, change your monitoring plan, manage your billing, and more.
Learn More
App Features & Settings
The SimpliSafe® Mobile App keeps you connected to your home, even when you’re away. Learn how to navigate the app and customize your system here.
Customize Your SystemInstallation Troubleshooting
We strive to make setting up your system a breeze. Running into an issue during setup? This section will walk you through solving any issues you may run into.
Troubleshoot an Issue