‎Using Your System | SimpliSafe Support Home
Skip to main content

Popular

What is the difference between Home Mode and Away Mode?

SimpliSafe® Systems have three arming states - Off, Home, and Away. Learn more about the differences here

Read More

Device and Sensor Settings

Each sensor has unique settings. Learn how to optimize your device settings in this helpful guide

Read More

Securing Your SimpliSafe®

Protect your account like you protect your property with additional verification

Read More

Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Emergency Monitoring Contacts
Why Can't I See All of My System Locations in the Mobile App?
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
How To Replace Smoke Detector Battery
How To Replace Water Sensor Battery
Biometric Authentication for SimpliSafe® Accounts
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Testing the Smoke Detector
What Is The Red Button On The Top Of The Keypad?
Video Doorbell Pro Motion Detection
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
App Error: Your connection is not private
Outdoor Camera Mount Feels Loose or Not Sturdy
Testing the Motion Sensor Gen 1
Motion Sensor Gen 1 Offline
What is Practice Mode?
My privacy shutter isn’t responding correctly.
SimpliCam Wired Indoor Camera LED Status Light Colours
How Does the Entry Sensor Respond During an Alarm
Outdoor Camera Permanent Mount Installation Guide
What Does "Invalid Base Station Serial" Mean?
How to Improve Upload Speed?
What does the signal strength next to my camera in the app indicate?
Video Doorbell Pro Requirements
How many devices can I connect to the Base Station?
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
My Entry Sensor Will Not Pair to My System
How to add the SimpliSafe® widget to your Smart Phone
Motion Sensor Gen 2 False Alarms
Outdoor Camera Power Cable Specifications
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
What if Someone is Forcing me to put in my PIN on the PIN Pad?