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What is the difference between Home Mode and Away Mode?

SimpliSafe® Systems have three arming states - Off, Home, and Away. Learn more about the differences here

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Device and Sensor Settings

Each sensor has unique settings. Learn how to optimize your device settings in this helpful guide

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Securing Your SimpliSafe®

Protect your account like you protect your property with additional verification

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Featured Articles

What is the Difference Between Home Mode and Away Mode?
How to Set Up Arming Reminders
How can I see my Payment and Billing History?
How To Find or Change Your Safe Word
How do I Activate Monitoring?
Updating Your Primary and Secondary Monitoring Contacts
When is my bill due, and can I change the due date?
Outdoor Security Camera Series 2 Flashing Yellow During Setup
SimpliSafe® Excess Payback
How to Rename a SimpliSafe® Sensor
Outdoor Camera Mount Feels Loose or Not Sturdy
How to Find the Serial Number for Your SimpliSafe® Device or Camera
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
Dark Mode for the SimpliSafe® Mobile App
What Does "Invalid Base Station Serial" Mean?
Multi-Factor Authentication (MFA) for SimpliSafe® Accounts
What Is The Red Button On The Top Of The Keypad?
Testing the Motion Sensor Gen 1
My privacy shutter isn’t responding correctly.
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
How to Improve Upload Speed?
What if Someone is Forcing me to put in my PIN on the PIN Pad?
Entry Sensor Alert Voice Prompt
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
Why Can't I See All of My System Locations in the Mobile App?
Glassbreak Sensor Offline
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
How do I track my order?
Why is my Base Station Pulsing Red?
Video Doorbell Pro Installation Guide
How To Replace Keypad Batteries
How to Install SimpliSafe® Cameras
How do I Change my Monitoring Plan?
App Error: Internet Not Found
Motion Sensor Gen 1 Offline
How many devices can I connect to the Base Station?
Motion Sensor Gen 2 Not Detecting Motion
What are the Wi-Fi upload speed requirements?
How To Change The Entry Sensor's Chime Volume