‎Using Your System | SimpliSafe Support Home
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What is the difference between Home Mode and Away Mode?

SimpliSafe® Systems have three arming states - Off, Home, and Away. Learn more about the differences here

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Device and Sensor Settings

Each sensor has unique settings. Learn how to optimize your device settings in this helpful guide

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Securing Your SimpliSafe®

Protect your account like you protect your property with additional verification

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Featured Articles

How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
What Does "Invalid Base Station Serial" Mean?
Outdoor Security Camera Series 2 Flashing Yellow During Setup
How to Improve Upload Speed?
SimpliSafe® Excess Payback
How to activate app control
App Error: Internet Not Found
How to add the SimpliSafe® widget to your Smart Phone
What if Someone is Forcing me to put in my PIN on the PIN Pad?
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Motion Sensor Gen 2 False Alarms
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
Panic Button Not Responding
How To Set Up or Delete A Custom PIN
App Error: Your connection is not private
Maximise the Battery Life of your Smart Alarm Wireless Indoor Security Camera
Testing the Motion Sensor Gen 1
Testing the Smoke Detector
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
What are the Wi-Fi upload speed requirements?
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
How To Replace Smoke Detector Battery
Camera Motion Detection by System Arming State
Scheduled Arming for Your SimpliSafe® System
Enabling Secret Alerts for your SimpliSafe® Sensors
Outdoor Camera Power Cable Specifications
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
How To Replace Water Sensor Battery
What does the signal strength next to my camera in the app indicate?
How to Rename a SimpliSafe® Sensor
How to Download Recordings From Your Camera
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
Dark Mode for the SimpliSafe® Mobile App
Using SimpliSafe® With Google Home and Google Assistant