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Featured Articles

How To Find or Change Your Safe Word
How to Set Up Arming Reminders
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
SimpliSafe® Excess Payback
App Error: Internet Not Found
App Error: Your connection is not private
What does the signal strength next to my camera in the app indicate?
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
Maximising Battery Life of the Wireless Outdoor Security Camera
How to add the SimpliSafe® widget to your Smart Phone
How to Find the Serial Number for Your SimpliSafe® Device or Camera
Key Fob Not Responding To Button Presses
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
How many devices can I connect to the Base Station?
How to activate app control
Dark Mode for the SimpliSafe® Mobile App
What Is The Red Button On The Top Of The Keypad?
Why Can't I See All of My System Locations in the Mobile App?
My Entry Sensor Will Not Pair to My System
Base Station and System Settings
How to Rename a SimpliSafe® Sensor
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
How To Replace Water Sensor Battery
Testing the Smoke Detector
Outdoor Camera Mount Feels Loose or Not Sturdy
Scheduled Arming for Your SimpliSafe® System
What if Someone is Forcing me to put in my PIN on the PIN Pad?
How to Replace Motion Sensor Gen 2 Battery
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
Testing the Motion Sensor Gen 1
Where Should I Place My Base Station?
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
Video Doorbell Pro Motion Detection
Motion Sensor Gen 1 Offline