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Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
Dark Mode for the SimpliSafe® Mobile App
Outdoor Camera Mount Feels Loose or Not Sturdy
What Does "Invalid Base Station Serial" Mean?
App Error: Internet Not Found
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
Outdoor Security Camera Series 2 Flashing Yellow During Setup
SimpliSafe® Excess Payback
How To Replace Panic Button Battery
Video Doorbell Pro Motion Detection
2-Step Verification for SimpliSafe® Accounts
How To Replace Water Sensor Battery
Motion Sensor Gen 2 False Alarms
App Error: Your connection is not private
How do I track my order?
How Does the Entry Sensor Respond During an Alarm
My Doorbell Won't Ring
What is Practice Mode?
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Why Can't I See All of My System Locations in the Mobile App?
Testing the Smoke Detector
How To Change The Entry Sensor's Chime Volume
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
How To Replace Smoke Detector Battery
How To Set Up or Delete A Custom PIN
How to Rename a SimpliSafe® Sensor
What are the Wi-Fi upload speed requirements?
Biometric Authentication for SimpliSafe® Accounts
Enabling Secret Alerts for your SimpliSafe® Sensors
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
My Entry Sensor Will Not Pair to My System
Packing and Moving Your SimpliSafe® Devices
How to Reset Your Smart Alarm Wireless Indoor Security Camera