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Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
How do I Activate Monitoring?
Updating Your Primary and Secondary Monitoring Contacts
When is my bill due, and can I change the due date?
What Does "Invalid Base Station Serial" Mean?
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
2-Step Verification for SimpliSafe® Accounts
How to Improve Upload Speed?
SimpliSafe® Excess Payback
App Error: Internet Not Found
How Does the Entry Sensor Respond During an Alarm
How many devices can I connect to the Base Station?
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
How To Replace Panic Button Battery
How to add the SimpliSafe® widget to your Smart Phone
What if Someone is Forcing me to put in my PIN on the PIN Pad?
What does the signal strength next to my camera in the app indicate?
Dark Mode for the SimpliSafe® Mobile App
How to activate app control
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Why Can't I See All of My System Locations in the Mobile App?
Video Doorbell Pro Motion Detection
Motion Sensor Gen 2 False Alarms
Biometric Authentication for SimpliSafe® Accounts
Motion Sensor Gen 1 Offline
How To Find or Change Your Master PIN
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
Panic Button Not Responding
Key Fob Not Responding To Button Presses
How To Set Up or Delete A Custom PIN
My privacy shutter isn’t responding correctly.
App Error: Your connection is not private
Video Doorbell Pro LED System Status Light Colour's During Setup
Maximise the Battery Life of your Smart Alarm Wireless Indoor Security Camera
My Entry Sensor Will Not Pair to My System
How to Connect a SimpliSafe® System to Wi-Fi
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?