‎App Support | SimpliSafe Support Home
Skip to main content

Popular

How Do I Set Up Push Notifications On My Smartphone?

Push notifications alert you to critical system events, like an alarm

Read More

Securing Your SimpliSafe® Account

Keep your account safe and secure with 2FA, and add an extra layer of security with MFA and Biometric Authentication.

Read More

Snooze Notifications for SimpliSafe® Cameras

Take a break from motion notifications by snoozing them, available on Android and iOS!

Read More

Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
Alarm Texts for your SimpliSafe® System
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
Extra Siren Batteries are Dying Quickly
How to Improve Upload Speed?
Incomplete Recordings for Cameras
How to Create, Delete, or Modify a Familiar Face within the SimpliSafe® Mobile App
How do Monitoring Agents Respond During An Intruder Intervention Alarm?
Multi-Camera Live Streams Beta for Businesses
What are the Wi-Fi upload speed requirements?
Is SimpliSafe® available outside of the United States?
Camera Motion Detection by System Arming State
Video Doorbell Pro Motion Detection
Why Can't I See All of My System Locations in the Mobile App?
How to add the SimpliSafe® widget to your Smart Phone
Change Temperature Sensor From Fahrenheit or Celsius
What is a Cross Zone Jurisdiction for Monitoring Permits?
How to use Two-Way Audio for Cameras
Can SimpliCam® Wired Indoor Camera Be Moved After Installing It?
How to Tell if Your Third-Party Smoke and/or CO Detectors are Interconnected or Battery-Powered
Outdoor Security Camera Series 2 Flashing Yellow During Setup
What Does "Invalid Base Station Serial" Mean?
Dark Mode for the SimpliSafe® Mobile App
SimpliSafe® Beta
App Error: Internet Not Found
Original SimpliSafe® Motion Sensor Installation Guide
Maximize the Battery Life of your Smart Alarm Wireless Indoor Security Camera
Can't Initiate Live Stream From Within the SimpliSafe® App
Why is my camera feed losing audio?
Motion Sensor Gen 2 False Alarms
Using Motion Sensors with Pets
Original SimpliSafe® Water Sensor Installation Guide
What if Someone is Forcing me to put in my PIN on the PIN Pad?
How many devices can I connect to the Base Station?
Receiving Your Gift Card from a SimpliSafe® Promotion or Offer