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How do I track my order?

Made a purchase? Learn where you can track your order by clicking here.

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SimpliSafe® Product Warranty

We stand by our products and services, and offer a generous warranty on all SimpliSafe purchases.

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SimpliSafe® Return Policy

Try it. Test it. Love it or return it! Try SimpliSafe in your home for 60 days - risk free!

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Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
Alarm Texts for your SimpliSafe® System
How do I Activate Monitoring?
Updating Your Primary and Secondary Monitoring Contacts
When is my bill due, and can I change the due date?
Does the Smart Lock use the same PIN as my Keypad?
Smart Alarm Wireless Indoor Security Camera Settings & Customizations
App Error: Your connection is not private
Incomplete Recordings for Cameras
SimpliSafe® Beta
How to Set Up Additional PINs for the Original SimpliSafe® System
Original SimpliSafe® Keychain Remote Installation Guide
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
Video Doorbell Pro Motion Detection
Original SimpliSafe® Smoke Detector Installation Guide
Outdoor Camera is Detecting Motion too Late
Outdoor Camera has a Blinking Blue Light
Too Many Motion Alerts From the Wireless Outdoor Security Camera
What Does "Invalid Base Station Serial" Mean?
How to Tell if Your Third-Party Smoke and/or CO Detectors are Interconnected or Battery-Powered
Testing the Motion Sensor Gen 1
Low Sensitivity Error
Which Version of the Solar Panel do I Have?
How many devices can I connect to the Base Station?
Smart Lock Series 2 Settings & Customizations
How Does the Panic Button Respond During an Alarm
Upgrading Your Smart Lock to the Smart Lock Series 2
Motion Sensor Gen 2 Not Detecting Motion
How to add the SimpliSafe® widget to your Smart Phone
Original SimpliSafe® Water Sensor Installation Guide
Maximizing Battery Life of the Wireless Outdoor Security Camera
Original SimpliSafe® Wireless Siren Installation Guide
What is Practice Mode?
My privacy shutter isn’t responding correctly
Biometric Authentication for SimpliSafe® Accounts
Multi-Factor Authentication (MFA) for SimpliSafe® Accounts
SimpliCam® Wired Indoor Camera LED Status Light Colors