Please follow the steps below to troubleshoot being unable to live stream.

1. Check the colour of your LED. If it’s a solid yellow, it’s likely downloading a firmware update. This often occurs right after initial installation.

2. Ensure your camera is connected to Wi-Fi.

3. Make sure that your smartphone or tablet can access the internet. Try testing other sites from your device’s browser.

If the problem persists, please contact our Support team.