Enabling Secret Alerts for your SimpliSafe® Sensors
Updated
What are Secret Alerts?
Secret Alerts* are private notifications sent to you by specific sensors you designate to be on a special “alert-only” setting. Sensors on this setting won’t trigger a system alarm or chime to the Base Station, but send a discreet notification directly to you instead. All of your SimpliSafe® cameras will also film a short recording so you have footage of what tripped the sensor.
Requirements
A supported monitoring subscription:
Pro Premium
At least one of the following SimpliSafe® Sensors
Entry Sensor
Motion Sensor
Glass Break Sensor
How do I Enable Secret Alerts?
On iOS (Apple) Devices:
Open the SimpliSafe® Mobile App on your phone or tablet
Select My System from the bottom navigation bar
Choose Device Settings
Then tap the sensor you wish to customise
Choose Off, Home, or Away from under ‘Alarm Mode’
Next, choose ‘Secret Alert’ and then ‘Send to Base’ to save this setting
Repeat for each mode, as necessary
On Android Devices:
Open the SimpliSafe® Mobile App on your phone or tablet
Select My System from the bottom navigation bar
Choose Device Settings
Then tap the sensor you wish to customise
Choose Off, Home, or Away from under ‘Alarm Mode’
Next, choose ‘Secret Alert’ and then ‘OK’
Once you are done, tap ‘SAVE’ on the top right corner of the screen to save this setting
Repeat for each mode, as necessary
To ensure that you are notified whenever a sensor triggers a Secret Alert, make sure that you have push notifications enabled.