Replacing My Base Station and Transfer Service to a New Base Station
There may be a point where you will need to transfer your system and service to a new or different Base Station, such as replacing a faulty Base Station or transferring to a new Base Station when you move or upgrade your system.
Before Getting Started
In order to complete this process, you’ll need the following items available:
A Phillips head screwdriver
All Keypads paired to your system
You will also need to complete the following steps prior to getting started:
Unpair any Smart Locks or Outdoor Security Cameras in use by this system.
To unpair Smart Lock, go to the three-bar menu and select My System > Device Settings. Then tap your Smart Lock and choose ‘Remove Device’.
To unpair Outdoor Security Camera, go to the three-bar menu and select My System > Camera Settings. Then tap on your Outdoor Camera and choose ‘Remove Camera’.
Disarm your system by setting its status to ‘OFF’.