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What are the Monitoring Plan Options?

Choose your plan and get 24/7 professional monitoring services for peace of mind

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How to Cancel an Alarm That's Already in Progress

Our monitoring center is available 24/7 and 365 days a year

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How do I Activate Monitoring?

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Featured Articles

How to Set Up Arming Reminders
How can I see my Payment and Billing History?
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How do I Activate Monitoring?
Alarm Texts for your SimpliSafe® System
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
Extra Siren Batteries are Dying Quickly
Additional User Access for Businesses
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
How to Replace the PIN Pad Batteries for Smart Lock
Dark Mode for the SimpliSafe® Mobile App
How to Tell if Your Third-Party Smoke and/or CO Detectors are Interconnected or Battery-Powered
Original SimpliSafe® Glassbreak Sensor Installation Guide
Original SimpliSafe® Water Sensor Installation Guide
Multi-Camera Live Streams Beta for Businesses
What Does "Invalid Base Station Serial" Mean?
App Error: Internet Not Found
Upgrading Your Smart Lock to the Smart Lock Series 2
Not Receiving Push Notifications on my Smart Phone for Original SimpliSafe®
Outdoor Security Camera Series 2 Flashing Yellow During Setup
What is a Cross Zone Jurisdiction for Monitoring Permits?
Change Temperature Sensor From Fahrenheit or Celsius
How To Replace Panic Button Battery
Video Doorbell Pro Motion Detection
2-Step Verification for SimpliSafe® Accounts
How to Remove Devices from the Original SimpliSafe® System
How To Replace Water Sensor Battery
Motion Sensor Gen 2 False Alarms
App Error: Your connection is not private
How do I track my order?
How Does the Entry Sensor Respond During an Alarm
My Doorbell Won't Ring
What is Practice Mode?
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Why Can't I See All of My System Locations in the Mobile App?
Incomplete Recordings for Cameras
Original SimpliSafe® Wireless Siren Installation Guide
Original SimpliSafe® Motion Sensor Installation Guide