‎Alarm Event & Monitoring | SimpliSafe Support Home
Skip to main content

Popular

What are the Monitoring Plan Options?

Choose your plan and get 24/7 professional monitoring services for peace of mind

Read More

How to Cancel an Alarm That's Already in Progress

Our monitoring center is available 24/7 and 365 days a year

Read More

How do I Activate Monitoring?

We’re on a mission to make every home secure. Subscribe to professional monitoring for peace of mind

Read More

Featured Articles

How to Set Up Arming Reminders
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
How To Find or Change Your Safe Word
Alarm Texts for your SimpliSafe® System
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
How to Delete Facial Recognition History From SimpliSafe® Active Guard Outdoor Protection
Dark Mode for the SimpliSafe® Mobile App
Original SimpliSafe® Water Sensor Installation Guide
Change Temperature Sensor From Fahrenheit or Celsius
Can't Initiate Live Stream From Within the SimpliSafe® App
What Does "Invalid Base Station Serial" Mean?
What is a Cross Zone Jurisdiction for Monitoring Permits?
What are the Packages Offered for SimpliSafe® Security Systems?
Multi-Camera Live Streams Beta for Businesses
What Are the Business Features Included in the SimpliSafe® Mobile App?
Smart Alarm Wireless Indoor Security Camera Settings & Customizations
Post Alarm Follow Up Communication
How do Monitoring Agents Respond During An Intruder Intervention Alarm?
How to Rename a SimpliSafe® Device
How to Replace the PIN Pad Batteries for Smart Lock
Original SimpliSafe® Keychain Remote Installation Guide
Extra Siren Batteries are Dying Quickly
Testing the Motion Sensor Gen 1
Outdoor Camera has a Blinking Blue Light
If the Smart Lock Loses Power, Will I be Locked Out?
Sensor Name Announcement Audio Alert
2-Step Verification for SimpliSafe® Accounts
Scheduled Arming for Your SimpliSafe® System
Glassbreak Sensor Offline
How to Replace the Original SimpliSafe® System's Batteries
Biometric Authentication for SimpliSafe® Accounts
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
Does the Smart Lock use the same PIN as my Keypad?
Why is my camera feed losing audio?
What Happens if I put in the wrong PIN on the PIN Pad?
How to Set Up Additional PINs for the Original SimpliSafe® System
Not Receiving Push Notifications on my Smart Phone for Original SimpliSafe®