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Featured Articles

How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
Alarm Texts for your SimpliSafe® System
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
What Does "Invalid Base Station Serial" Mean?
Outdoor Security Camera Series 2 Flashing Yellow During Setup
How to Tell if Your Third-Party Smoke and/or CO Detectors are Interconnected or Battery-Powered
How to Improve Upload Speed?
Post Alarm Follow Up Communication
Original SimpliSafe® Water Sensor Installation Guide
Additional User Access for Businesses
What is a Cross Zone Jurisdiction for Monitoring Permits?
Can't Initiate Live Stream From Within the SimpliSafe® App
Where to Place the Carbon Monoxide Detector
Original SimpliSafe® Smoke Detector Installation Guide
How to Activate App Control
App Error: Internet Not Found
Does the Smart Lock use the same PIN as my Keypad?
Original SimpliSafe® Wireless Siren Installation Guide
How to add the SimpliSafe® widget to your Smart Phone
What if Someone is Forcing me to put in my PIN on the PIN Pad?
How to Set Up Additional PINs for the Original SimpliSafe® System
How to Delete Facial Recognition History From SimpliSafe® Active Guard Outdoor Protection
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Motion Sensor Gen 2 False Alarms
Low Sensitivity Error
Receiving Your Gift Card from a SimpliSafe® Promotion or Offer
Pairing Your PIN Pad With the Smart Lock
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
How to Buy Additional Products, Sensors, or Cameras for your Existing SimpliSafe® System
Panic Button Not Responding
Change Temperature Sensor From Fahrenheit or Celsius
Too Many Motion Alerts From the Wireless Outdoor Security Camera
How To Set Up or Delete A Custom PIN
App Error: Your connection is not private
Maximize the Battery Life of your Smart Alarm Wireless Indoor Security Camera