‎Moving Support | SimpliSafe Support Home
Skip to main content

Popular

I'm Moving, What Options do I have for my SimpliSafe® System?

We understand how stressful moving can be. We're here to help you understand your options for moving with SimpliSafe®

Read More

Replacing My Base Station and Transfer Service to a New Base Station

There may be a point where you need to transfer service to a new Base Station. Follow along with our interactive transfer experience

Read More

Packing and Moving Your SimpliSafe® Devices

Learn more about the best practices for moving with your SimpliSafe® System

Read More

Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
Testing the Motion Sensor Gen 1
What does the signal strength next to my camera in the app indicate?
Outdoor Camera Mount Feels Loose or Not Sturdy
Dark Mode for the SimpliSafe® Mobile App
Outdoor Security Camera Series 2 Flashing Yellow During Setup
My Entry Sensor Will Not Pair to My System
How do I reset or change my password for my SimpliSafe® account?
Video Doorbell Pro LED System Status Light Colour's During Setup
How to add the SimpliSafe® widget to your Smart Phone
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
How many devices can I connect to the Base Station?
Video Doorbell Pro Motion Detection
What are the Wi-Fi upload speed requirements?
My Doorbell Won't Ring
Key Fob Not Responding To Button Presses
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
How to Improve Upload Speed?
App Error: Internet Not Found
Maximise the Battery Life of your Smart Alarm Wireless Indoor Security Camera
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
Testing the Smoke Detector
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
What Does "Invalid Base Station Serial" Mean?
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Motion Sensor Gen 1 Offline
App Error: Your connection is not private
Motion Sensor Gen 2 False Alarms
How To Replace Water Sensor Battery
How To Replace Panic Button Battery
Biometric Authentication for SimpliSafe® Accounts
Panic Button Not Responding
2-Step Verification for SimpliSafe® Accounts
Scheduled Arming for Your SimpliSafe® System