‎App Support | SimpliSafe Support Home
Skip to main content

Popular

How Do I Set Up Push Notifications On My Smartphone?

Push notifications alert you to critical system events, like an alarm

Read More

Securing Your SimpliSafe® Account

Keep your account safe and secure with 2FA, and add an extra layer of security with MFA and Biometric Authentication.

Read More

Snooze Notifications for SimpliSafe® Cameras

Take a break from motion notifications by snoozing them, available on Android and iOS!

Read More

Featured Articles

How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
SimpliSafe® Excess Payback
Dark Mode for the SimpliSafe® Mobile App
Outdoor Security Camera Series 2 Flashing Yellow During Setup
How to Improve Upload Speed?
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
Outdoor Camera Mount Feels Loose or Not Sturdy
What does the signal strength next to my camera in the app indicate?
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
What are the Wi-Fi upload speed requirements?
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
Video Doorbell Pro Motion Detection
Video Doorbell Pro Requirements
Biometric Authentication for SimpliSafe® Accounts
My privacy shutter isn’t responding correctly.
Entry Sensor Alert Voice Prompt
My Entry Sensor Will Not Pair to My System
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
Maximise the Battery Life of your Smart Alarm Wireless Indoor Security Camera
Camera Motion Detection by System Arming State
How to Download Recordings From Your Camera
Exit and Entry Delay Settings & Customisations
Motion Sensor Gen 2 False Alarms
Why Can't I See All of My System Locations in the Mobile App?
How To Change The Entry Sensor's Chime Volume
How to activate app control
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
2-Step Verification for SimpliSafe® Accounts
How to add the SimpliSafe® widget to your Smart Phone
How many devices can I connect to the Base Station?
How to Reset Your Smart Alarm Wireless Indoor Security Camera
My Doorbell Won't Ring
How To Replace Panic Button Battery