‎Sensors | Page 4 | SimpliSafe Help Center
IMPORTANT: For systems purchased before 2020, you may lose connection to professional monitoring as of 12/31/22 if your Base Station 2G cellular module is not upgraded. Call us or check your SimpliSafe app Overview screen to see if your system is affected.

Conversation List

Filter by

(23)
What does 'Sensor Not Responding' mean?

Sensors in our latest SimpliSafe system will issue errors when they fail to check in with the Base Station for more than 24 hours. This issue is generally caused by one of the following:The device was programmed when your system was ordered, but was never installed. If you have extra sensors which a

sensor troubleshooting

system errors

Help Center Article

 • Entry Sensors

Enabling Secret Alerts for your SimpliSafe Sensors

What are Secret Alerts?Secret Alerts are private notifications sent to you by specific sensors you designate to be on a special “alert-only” setting. Sensors on this setting won’t trigger a system alarm or chime to the Base Station, but send a discreet notification directly to you instead. What Simp

Help Center Article

 • Entry Sensors