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Motion Sensors are always on the lookout for uninvited guests. They can detect motion within 35 feet, with a 90-degree field of view. The Motion Sensor Gen 2 also has Pet Mode to distinguish between people and pets. Before Getting StartedYou’ll need to install your Base Station prior to getting star
Install / Set Up Help
Help Center Article
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Motion Sensor Gen 2
Motion sensors are always on the lookout for uninvited guests. They can detect motion within 30 feet, with a 90-degree field of view. They're also designed to distinguish between people and pets. If you have a pet in your home, check out the Pet Owners video on this page for additional installa
Motion Sensor Gen 1
The Motion Sensor Gen 2 takes a single CR-123A Lithium 3V battery and has a life expectancy of up to 4 years depending on placement and usage.To change your Motion Sensor Gen 2 battery, slide the sensor up and off its bracket. Then, replace the battery and slide it back onto its bracket.
Troubleshoot an Issue
Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Gen 3 SimpliSafe system. If you purchased a system in 2017 or earlier, you have the Original SimpliSafe. Click here to view the article about the Original SimpliSafe. If you're not
Motion Sensors
The Motion Sensor Gen 2 can be customized to fit your home's needs through the settings menu. You can find the settings by going to the three-bar menu (top left corner of the app) and selecting My System, then Device Settings. Once here, choose your Motion Sensor Gen 2 to access the settings.Yo
Customize your Settings
If you are seeing the error “Sensor Not Responding” for multiple sensors throughout your home, this may indicate an underlying issue with the placement of the Base Station that needs to be addressed.We recommend that you place your Base Station in a centrally-located area within your home or busines
Base Station
The Motion Sensor takes a single CR-123A Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usage.To change your Motion Sensor battery, slide the sensor up and off its bracket. Then replace the battery and slide it back onto its bracket.
