‎Sensors | Page 3 | SimpliSafe Help Center
IMPORTANT: For systems purchased before 2020, you may lose connection to professional monitoring as of 12/31/22 if your Base Station 2G cellular module is not upgraded. Call us or check your SimpliSafe app Overview screen to see if your system is affected.

Conversation List

Filter by

(23)
Do SimpliSafe Entry Sensors work on all types of windows?

Entry Sensors are designed to work on almost any window or door, including double-doors, double-hung windows, and swinging or sliding doors and windows.

install/set up

Help Center Article

 • Entry Sensors

How do I activate the batteries in my SimpliSafe sensors?

You will need to activate batteries for each component before using your system. To activate batteries, simply pull on and remove the white protective strip from each component.

install/set up

Help Center Article

 • Entry Sensors

Warning: Sensor Not Responding (Gen 3 SimpliSafe)

Sensors in our latest SimpliSafe system will issue errors when they fail to check in with the Base Station. This issue is generally caused by one of the following:The device was programmed when your system was ordered but was never installed. If you have extra sensors which are still boxed up and we

sensor troubleshooting

Help Center Article

 • Entry Sensors

What is the expected battery life of Original SimpliSafe devices?

Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe system. If you purchased a new system in 2018 or later, you likely have the Gen 3 SimpliSafe. Click here to view the article for the Gen 3 SimpliSafe. If you're not certain whi

battery/power

Help Center Article

 • SS2 System

Motion Sensor Settings & Customizations

Your SimpliSafe Motion Sensor can be customized and tailored to your specific needs. By default, the Motion Sensors will only trigger an alarm when in an Away state. Out of the box, Home, Off and Instant Trigger will be defaulted to off. If you choose to enable Instant Trigger, this will result in t

Help Center Article

 • Motion Sensors

How long do the batteries last, and what type do my devices use?

The battery life for our components varies slightly by system version and component type. For our latest SimpliSafe: ComponentBattery/Batteries UsedBattery Life ExpectancyBase Station4 NiMH rechargeable AA 1.2V*N/AEntry Sensor1 CR-2032 Lithium 3VUp to 10 yearsMotion Sensor1 CR-123A Lithium

battery/power

Help Center Article

 • Base Station

Adhering Sensors to Surfaces

Installing SimpliSafe sensors takes less than a minute! Sensors can be mounted on walls by using the adhesive strips on the back.For best results, we suggest making sure the area you're adhering the component to has been thoroughly cleaned and dried. We recommend wiping the area down with an alcohol

settings

install/set up

Help Center Article

 • Entry Sensors