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Water Sensor Installation Guide

The Water Sensor alerts you to leaks and flooding, helping you prevent expensive water damage. Undetected leaks can lead to mold, ruined carpets, warped wood floors, and more.Where to put the Water SensorThe Water Sensor should be placed on the floor where there is a risk of leaks, flooding, or brok

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Water Sensor

How Does the Water Sensor Respond During an Alarm

The Water Sensor will sound the alarm when it detects water in its chamber. This could be the result of a small leak, or something more dangerous like flooding within your home or business.Depending on your monitoring plan, you may receive push notifications, alarm texts and/or a phone call in the e

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Install / Set Up Help

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Water Sensor

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Water Sensor Offline

If your Water Sensor is showing as offline on the SimpliSafe® Mobile App, this is an indicator that the battery within the device needs to be replaced. The Water Sensor takes a single (1) CR-2032 Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usage.To replac

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How To Replace Water Sensor Battery

The Water Sensor takes a single CR-2032 Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usage.To change your Water Sensor battery, twist the bottom and top apart and replace the battery inside. To close it again, make sure that the grooves are aligned before

Battery / Power

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Install / Set Up Help

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Water Sensor

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Water Sensor Not Responding

The warning ‘Sensor Not Responding’ for a Water Sensor can be caused by a couple of things, including a low battery or a weak connection between the device and the Base Station.As a first step, we’d recommend ensuring that the battery is correctly installed. To do this:Slide the Sensor off its’ brac

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Water Sensor

How to Rename a SimpliSafe® Sensor

There may be a point where you need to rename a sensor for your SimpliSafe® System. Renaming a sensor can be done easily through the SimpliSafe® Mobile App, but you can also rename a sensor using your Keypad. The following will walk you through these steps for each platform so you can pick whichever

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Features / Settings

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Sensors

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Sensor Not Responding For Multiple Sensors

If you are seeing the error “Sensor Not Responding” for multiple sensors throughout your home, this may indicate an underlying issue with the placement of the Base Station that needs to be addressed.We recommend that you place your Base Station in a centrally-located area within your home or busines

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Base Station